Janet OSullivan
Waxhaw,NC
Summary
Dedicated Registered Dental Hygienist skilled in patient education, clinical skills, and effective communication. Committed to promoting optimal oral health and delivering compassionate care.
Overview
39
39
years of professional experience
Work History
Registered Dental Hygienist
Serene Dental Spa
Waxhaw, NC
01.2026 - Current
- Performed thorough dental cleanings and assessments to promote optimal oral health.
- Educated patients on proper oral hygiene practices and preventive care techniques.
- Assisted in developing individualized treatment plans based on patient needs and preferences.
- Maintained sterilization protocols for dental instruments and equipment per industry standards.
- Collaborated with dentists to ensure comprehensive patient care and seamless workflow.
- Documented patient records accurately, noting treatment outcomes and recommendations.
- Adapted quickly to new technologies and tools within the dental practice environment.
- Contributed to a positive patient experience through effective communication and support.
- Performed dental radiographs for accurate diagnosis and planning of treatments.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
- Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
- Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
Registered Dental Hygienist
Matthews Family Dental Center
Matthews, NC
03.2016 - 03.2020
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
- Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
Front Desk Receptionist
United Fitness
Albany, NY
09.1987 - 06.1991
- Managed front desk operations, ensuring smooth check-in and check-out processes for all clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for trainers and classes, optimizing client experience and facility usage.
- Maintained accurate records of membership registrations and payments using company software systems.
- Trained new reception staff on procedures, enhancing team efficiency and service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Bachelor of Science - Dental Hygiene
SUNY, Farmingdale
Farmingdale, NYBachelor of Arts - English Education
SUNY At Albany
Albany, NYTimeline
Registered Dental Hygienist
Serene Dental Spa
01.2026 - Current
Registered Dental Hygienist
Matthews Family Dental Center
03.2016 - 03.2020
Front Desk Receptionist
United Fitness
09.1987 - 06.1991
Bachelor of Science - Dental Hygiene
SUNY, Farmingdale
Bachelor of Arts - English Education
SUNY At Albany