Janet Persaud
Morris Plains,USA
Summary
Project coordinator with extensive experience in the pharmaceutical sector, known for effective cross-functional collaboration and process optimization. Proficient in SAP and CRM systems, leading to enhanced operational efficiency and improved customer satisfaction. Committed to achieving measurable outcomes and boosting team performance in demanding environments.
Overview
12
12
years of professional experience
Work History
Sales Associate
Coldwell Banker Realty
Morristown/Mountain Lakes, New Jersey
12.2024 - 12.2025
- Coordinated end-to-end real estate transactions, ensuring effective communication with agents and clients.
- Managed GSMLS listings, contracts, and marketing materials to improve property visibility.
- Maintained CRM systems for tracking communications and facilitating timely client follow-ups.
Project Coordinator (Contract Through APC Scientific Consult. & Assoc. LLC)
Picatinny Arsenal
Wharton, NJ
03.2024 - 11.2024
- Support organizational projects and administrative operations for clients with high-quality processes. (CONUS/OCONUS).
- Collaborate with Project Managers on cross-functional initiatives and information sharing.
- Coordinate communication, documentation, and information flow among clients, teams, and partners.
- Arrange travel logistics, including itineraries, visas, and accommodations.
- Maintain employee records, process personnel actions, and update web-based systems.
Project Coordinator (Contract Through Rangam)
Sanofi
Bridgewater, NJ
03.2020 - 09.2023
- Directed weekly cross-functional meetings with internal and external teams to review project status and drive progress.
- Utilized SAP to extract and analyze customer deduction reports; investigated chargebacks and validated credit eligibility for shortages, damages, and pricing discrepancies.
- Partnered with Customer Support, Accounting, Sales, Trade Data Management, and Warehouse teams to streamline processes and resolve issues efficiently.
- Monitored project documentation identifying process gaps, then implementing corrective actions for refined accuracy and compliance.
- Produced deduction repayment letters for invalid chargebacks in alignment with the company’s trade terms.
Project Coordinator (Contract Through PDS Tech)
United Parcel Services
Parsippany, NJ
10.2018 - 10.2019
- Partnered with the migration team to support client and customer updates during system upgrades.
- Guaranteed secure transmission of personal data in compliance with industry standards and regulations.
- Orchestrated with vendors to verify Package Level Data (PLD) on domestic and international shipping labels for regulatory compliance.
Sales Support Manager
Humanscale
Parsippany, NJ
10.2017 - 07.2018
- Oversaw daily operations for NJ local and remote sales teams, working closely with sales managers to streamline processes and refine efficiency.
- Refined customer satisfaction and sales team productivity through effective coordination and process execution.
- Applied strong product knowledge and sales program expertise while managing accurate and timely order entry.
- Partnered with Commercial, Global, and Federal lines of business, contributing to strategic growth across diverse markets.
HR Mobility Specialist (Contract Through Aerotek)
Evonik Corporation
Parsippany, NJ
02.2016 - 09.2017
- Partnered with the Mobility Manager to manage expatriate and repatriate transitions, including pre-assignment coordination, relocation, and ongoing support.
- Optimized relocation and immigration processes with Fragomen, reducing processing times and improving compliance.
- Monitored accurate assignment, benefits, and immigration data, ensuring accessibility and data integrity.
- Partnered with Deloitte tax specialists on tax equalization and year-end processes, supporting compliance and financial accuracy.
- Orchestrated with payroll and global HR to process expenses and invoices, enhancing transparency and efficiency.
- Approved relocation benefits in Cartus and Guaranteed timely, accurate reimbursements.
- Reviewed vendor billing and partnered with accounts payable to ensure Guaranteed payment accuracy and program compliance.
Office Manager (Contract to Hire Through Aerotek)
Jubilant Life Sciences USA, Inc.
Bedminster, NJ
12.2013 - 02.2016
- Produced new pharmaceutical sales and Administered Sales Order Confirmations (SOC) in BAAN for Fine Chemicals, Vitamins, and APIs.
- Guaranteed accurate sales orders, vendor invoice processing, and employee expense management to support financial operations.
- Validated technical documentation for compliance with editorial, regulatory, and quality standards.
- Orchestrated post-customs logistics and vendor communication, improving delivery timelines and supporting sales growth.
- Oversaw product distribution to warehouses and customers, reducing lead times and enhancing customer satisfaction.
- Directed temporary staff, maintaining high-quality standards and boosting team productivity.
Education
Bachelor of Arts - Degree in Psychology
York University
North York, ON, CanadaNorth York, ON, Canada
Skills
- ERP systems: SAP and Oracle
- CRM management
- Project coordination
- Effective communication
- Attention to detail
- Professional demeanor
- Microsoft Office Suite and SharePoint
- Customer service and support
- Conflict resolution
- Problem solving
- Scheduling and time management
- Written and oral communication
Timeline
Sales Associate
Coldwell Banker Realty
12.2024 - 12.2025
Project Coordinator (Contract Through APC Scientific Consult. & Assoc. LLC)
Picatinny Arsenal
03.2024 - 11.2024
Project Coordinator (Contract Through Rangam)
Sanofi
03.2020 - 09.2023
Project Coordinator (Contract Through PDS Tech)
United Parcel Services
10.2018 - 10.2019
Sales Support Manager
Humanscale
10.2017 - 07.2018
HR Mobility Specialist (Contract Through Aerotek)
Evonik Corporation
02.2016 - 09.2017
Office Manager (Contract to Hire Through Aerotek)
Jubilant Life Sciences USA, Inc.
12.2013 - 02.2016
Bachelor of Arts - Degree in Psychology
York University