Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janet Quezada

San Antonio

Summary

Dynamic professional with a proven track record at Consejo Regulador Del Tequila, AC, excelling in office administration and customer service. Adept at document management and multitasking, I enhanced workflow efficiency and fostered positive client relationships. Recognized for critical thinking and proactive problem-solving in fast-paced environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Secretary's Assistant

Consejo Regulador Del Tequila, AC
09.2021 - 03.2024
  • Enhanced office efficiency by organizing and maintaining filing systems for both physical and digital documents.
  • Kept sensitive information secure through proper handling of confidential documents according to established policies and procedures.
  • Expedited document processing by utilizing office equipment such as scanners, photocopiers, and fax machines with proficiency.
  • Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
  • Managed heavy calendar schedules efficiently without any conflicts resulting in uninterrupted workflow for the Secretary.
  • Collaborated effectively with other administrative staff members to accomplish shared goals or complete special projects assigned by the Secretary.
  • Maintained a clean and organized workspace that facilitated an optimal working environment for both the Secretary and their colleagues.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Store Manager

Gens
02.2019 - 09.2021
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Preparatoria Regional De Tequila
Tequila Jal
07-2019

Skills

  • Fast learner
  • Microsoft office
  • Bookkeeping
  • Multitasking and time management
  • Document and file management
  • Customer service
  • Mail management
  • Critical thinking
  • Office administration
  • Correspondence writing
  • Administrative support
  • Dictation and transcription

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary's Assistant

Consejo Regulador Del Tequila, AC
09.2021 - 03.2024

Store Manager

Gens
02.2019 - 09.2021

High School Diploma -

Preparatoria Regional De Tequila