Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Volunteer

Janet Quintana

Montrose,Colorado

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Diligent [Job Title] with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with [Area of expertise] and adaptable to new processes and procedures. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

21
21
years of professional experience

Work History

Cashier Cook Server

Daily Bread Bakery
Montrose, CO
08.2015 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Activity Director

Sky Management Corp
Montrose, CO
04.2011 - 03.2021
  • Developed and implemented engaging activities for seniors in long-term care facilities.
  • Organized events such as holiday parties, bingo nights, and movie screenings.
  • Created monthly activity calendars with a variety of recreational options.
  • Assisted residents with physical activities such as walks and exercise classes.
  • Provided one-on-one support to those who required additional assistance.
  • Collaborated with other departments to coordinate interdisciplinary programming.
  • Facilitated group discussions on topics such as current events, health issues, and hobbies.
  • Lead weekly outings to local attractions such as parks and museums.
  • Developed individualized plans for each resident based on their interests and abilities.
  • Ensured compliance with all state regulations regarding safety protocols and infection control measures.
  • Maintained accurate records of participant attendance and progress notes.
  • Adapted existing activities or developed new ones to meet the changing needs of participants.
  • Worked closely with families to ensure that their loved ones were receiving appropriate care.
  • Participated in community outreach initiatives aimed at promoting senior wellness.
  • Planned and published calendar of events for facility.
  • Coordinated calendars, shifts and activity schedules with staff.
  • Handled budgetary concerns, keeping activities affordable.
  • Interacted with patients and families by addressing questions and concerns.
  • Designed and led activities in crafts, music and sports.
  • Planned programs of events or schedules of activities.

Dietary Assistant Manager

Homestead of Montrose
Montrose , CO
04.2002 - 08.2015
  • Provided direction and supervision to dietary staff in order to ensure efficient operations.
  • Assisted in the development of menus according to nutritional guidelines, food preferences, budgets and schedules.
  • Ensured that all meals were prepared in accordance with established recipes and specifications.
  • Monitored food production areas for compliance with health regulations, safety standards, and sanitation practices.
  • Maintained accurate records of meal counts, temperatures, and other pertinent data for quality control purposes.
  • Conducted periodic inventory checks of supplies and equipment to ensure adequate levels were maintained.
  • Coordinated special diets for residents or patients based on physician's orders or personal preferences.
  • Developed training programs for new employees related to proper food handling techniques and procedures.
  • Evaluated kitchen staff performance and provided feedback as needed to improve job performance.
  • Ordered necessary food items from approved vendors while adhering to budgetary constraints.
  • Assisted in the preparation of monthly financial reports related to food costs, labor costs.
  • Collaborated with chefs on menu planning activities including recipe modifications as needed.
  • Interpreted diet prescriptions issued by physicians and dietitians in order to develop appropriate meal plans.
  • Scheduled kitchen personnel shifts in order to meet staffing needs within allocated budget parameters.
  • Reviewed customer complaints regarding food service issues and took corrective action when necessary.
  • Performed regular inspections of dining area facilities ensuring cleanliness standards were met at all times.
  • Communicated regularly with Food Service Director concerning operational issues such as staffing shortages or supply problems.
  • Resolved any conflicts between kitchen staff members in a timely manner utilizing effective problem-solving skills.
  • Participated actively in departmental meetings providing input on various topics related to nutrition services.
  • Inspected incoming shipments of food products verifying quantities against invoices prior to acceptance.
  • Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
  • Trained, disciplined and motivated staff to give all residents and guests top-notch service.
  • Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
  • Evaluated food production to check whether food was being made, portioned and handled correctly.
  • Fulfilled multiple duties by processing transactions, maintaining cleanliness and providing high levels of customer service.
  • Educated new employees on proper facility procedures and policies, following [Type] policies.
  • Established healthful and therapeutic meal plans and menus for individuals with health conditions.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.
  • Oversaw food preparation, production and presentation according to quality standards.

Education

Silverton High School
Silverton, CO
05.1987

Skills

  • Cash Handling
  • Cash Register Operation
  • Product Recommendations
  • Payment Processing
  • Drawer Balancing
  • Order Taking
  • Customer Assistance
  • Customer Service Excellence
  • Daily Reporting
  • Cleaning and Sanitizing
  • Money Handling
  • Cash Drawer Balancing
  • Credit and Cash Transactions
  • Order Verification
  • Staff Mentoring
  • Cooking station setup
  • Cooking techniques

Languages

English
Full Professional
Spanish
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Cashier Cook Server

Daily Bread Bakery
08.2015 - 08.2023

Activity Director

Sky Management Corp
04.2011 - 03.2021

Dietary Assistant Manager

Homestead of Montrose
04.2002 - 08.2015

Silverton High School
Janet Quintana