Janet Rabig
Huntley,IL
Summary
Highly motivated professional with 12 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
12
12
years of professional experience
Work History
Owner/Stylist
Scissor Happy Hair Studio
Algonquin, IL
03.2011 - Current
- Led startup and creation of operational procedures and workflow planning.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Hosted special events to boost brand awareness and increase community engagement.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Key Holder
Torrid Clothing Store
Algonquin, IL
06.2022 - 03.2023
- Supervised bank deposits and security procedures to support store opening and closing.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Collaborated with management to determine key tasks and delegate to staff members.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Used Point of Sale register system to complete transactions.
Key Holder
Lane Bryant
Hoffman Estates, IL
03.2021 - 10.2022
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed daily operations, client relations and IT.
- Mentored newly hired staff in upselling techniques to improve sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used Point of Sale register system to complete transactions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Counted and balanced registers.
- Captured customer information to maximize future clienteling opportunities.
Education
Licensed Cosmetologist - Cosmetology
Hair Professionals Academy of Cosmetology
West Dundee, IL10.2003
Skills
- Marketing Tactics
- Labor Relations
- KPI Management
- Management Team Building
- Focus and Follow-Through
- Originality and Creativity
- Team Leadership
- Quality Assurance
- Goal Setting
- Problem Anticipation and Resolution
Timeline
Key Holder
Torrid Clothing Store
06.2022 - 03.2023
Key Holder
Lane Bryant
03.2021 - 10.2022
Owner/Stylist
Scissor Happy Hair Studio
03.2011 - Current
Licensed Cosmetologist - Cosmetology
Hair Professionals Academy of Cosmetology
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