Janet Randall
New Carlisle,OH
Summary
Experienced dental office professional with solid foundation in dental office operations. Successfully coordinated patient schedules and maintained accurate records, ensuring smooth office functionality. Demonstrated strong organizational and communication skills to foster collaborative team environment.
Overview
11
11
years of professional experience
Work History
Office Coordinator
Rae Implant Dentistry
04.2025 - Current
- Coordinated patient scheduling, optimizing appointment flow for enhanced office efficiency.
- Managed insurance verification processes, ensuring accurate patient coverage and reducing claim denials.
- Provided exceptional customer service to both new and existing patients, addressing inquiries in a prompt and professional manner.
- Managed financial transactions accurately, processing cash payments, credit cards transactions, and bank deposits in a timely manner.
Office Administrator
Parkway Dental
11.2023 - 02.2025
- Front desk operations, including scheduling appointments, answering phone calls, and greeting patients with a friendly and professional demeanor.
- Verified insurance coverage for patients and accurately processed insurance claims to ensure timely reimbursement.
- Assisted in billing procedures by collecting payments from patients and reconciling accounts on a daily basis.
- Implemented electronic medical record system, resulting in improved accuracy of patient data management and streamlined documentation processes.
Office Administrator
Digital Dental Group
05.2022 - 11.2023
- Daily operations of dental front office, overseeing scheduling and patient flow.
- Collaborated with insurance providers to verify coverage and process claims accurately, reducing billing errors.
- Managed accounts receivable processes including invoicing, payment tracking, and collections efforts.
- Served as the main point of contact for patient inquiries or concerns resolving issues promptly and professionally.
Dental Office Manager
Bellbrook Dental
04.2014 - 05.2023
- Managed daily operations of a busy dental office, overseeing scheduling, patient flow, and staff coordination.
- Implemented efficient systems for appointment scheduling and patient record management, resulting in improved workflow and reduced wait times
- Managed accounts receivable processes including invoicing, payment tracking, and collections efforts.
- Streamlined patient scheduling processes to enhance office efficiency and reduce wait times.
Education
High school diploma -
Walter E Stebbins
Dayton, Oh01.1988
Skills
- Data entry
- Accounts receivable
- Organizational skills
- Dental software proficiency
- Claims processing
- HIPAA compliance
Timeline
Office Coordinator
Rae Implant Dentistry
04.2025 - Current
Office Administrator
Parkway Dental
11.2023 - 02.2025
Office Administrator
Digital Dental Group
05.2022 - 11.2023
Dental Office Manager
Bellbrook Dental
04.2014 - 05.2023
High school diploma -
Walter E Stebbins
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