Janet Reubin
Davis,OK
Summary
Gifted tour professional dedicated to giving guests memorable experiences. Delivers on promised entertainment or education for site-specific tours. Focused on continuously improving tours with new information and better group management.
Overview
36
36
years of professional experience
Work History
Tour Guide, Administrative Assistant
Chickasaw Nation
Davis, Oklahoma
11.1991 - 12.2023
- Organized and conducted daily tours for groups of up to 30 people.
- Provided detailed information to tourists about local attractions and points of interest.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Answering inquiries on behalf of the Director in a timely manner.
- Creating agendas, presentations, reports, and other documents for the Director.
- Assisting with event planning tasks such as booking venues or catering services.
- Organizing and maintaining Director's calendar and travel arrangements.
- Performing general administrative duties such as photocopying, faxing, scanning.
- Preparing expense reports for reimbursement of business-related expenses incurred by the director.
- Ordering office supplies and equipment for use by staff under the director's supervision.
- Managing incoming calls and emails directed to the Director.
- Monitoring progress of ongoing projects assigned to staff working under direction of Director.
- Recording minutes at departmental meetings attended by the director.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Office Manager
Dr. William Sartor
Sulphur, Oklahoma
02.1988 - 02.1991
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
Wapanucka High School
Wapanucka, OK05-1975
Skills
- Guest Relations
- Group Oversight
- Handling payments
- Group management
- Transportation Coordination
- Public Speaking
- Strong leadership
Timeline
Tour Guide, Administrative Assistant
Chickasaw Nation
11.1991 - 12.2023
Office Manager
Dr. William Sartor
02.1988 - 02.1991
Wapanucka High School