Janet Riccardi
Palm Desert,CA
Summary
Dynamic Office Manager at Restore Health Disease Reversal, adept at enhancing customer engagement and streamlining operations. Successfully developed a membership tracking system and improved regulatory compliance, while supervising staff and managing vendor relationships. Proven expertise in bookkeeping and billing, ensuring financial accuracy and operational efficiency.
Overview
5
5
years of professional experience
Work History
Office Manager
Restore Health Disease Reversal
01.2021 - 08.2025
- Worked closely with Dr Joseph Scherger to transform a small medical consultation service to a full time Concierge Primary Care office.
- Exceptional customer service greeting patients, serving their needs and making appointments.
- Developed system to track membership, invoice renewals and accept credit payments.
- Oversaw office and medical inventory reordering and stocking as needed.
- Monitored and reconciled bank transactions. Keeping revenue and expense records for monthly reporting and tax filing purposes.
- Made all bank deposits, with various accounts.
- Negotiated with outside contractors to achieve best goals for company.
- Dealt with outside governmental agencies.
- Supervised employees and 1099 contract workers, increasing communication and cooperation for mutual goals.
- Administered payroll for staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Oversaw office and medical supply inventory, reordering, receiving and stocking as needed.
- Managed, developed and trained staff and administered salaries for staff.
- Maintained office appearance daily.
Education
Real Estate Broker - Real Estate
Western Real Estate School
High School Diploma -
Sterling High School
Sterling, Il06-1981
Skills
- Customer engagement skills
- Computer skills- Google and Microsoft
- Vendor engagement
- Bookkeeping
- Billing
- Contracts
- Supply management
- Documentation expertise
- Regulatory compliance
Timeline
Office Manager
Restore Health Disease Reversal
01.2021 - 08.2025
Real Estate Broker - Real Estate
Western Real Estate School
High School Diploma -
Sterling High School
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