Janet Ritsema
Kent City,MI
Summary
Competent Quality Assurance Specialist with 30+ years of experience in oversight of both Automotive as well as Food processing excellence. Proven record of quality leadership in all facets of production, team performance and fulfillment or delivery. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth.
Overview
25
25
years of professional experience
Work History
Quality Assurance Supervisor
Fairlife
Coopersville, MI
03.2020 - Current
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Managed inventory levels by ordering supplies and ensuring stock is available when needed.
- Conducted supplier audits to ensure quality standards were maintained.
- Developed and implemented corrective action plans for suppliers who failed to meet the required quality criteria.
- Reviewed supplier documentation and test reports to verify product conformity.
- Investigated customer complaints related to supplier products or services.
- Performed regular inspections of the facility and equipment to ensure compliance with HACCP standards.
- Attended seminars and workshops related to food safety standards and regulations.
- Performed regular inspections of assigned areas for cleanliness and sanitation, ensuring compliance with safety regulations.
- Performed regular quality checks to ensure that all products met safety and quality standards.
- Collected, tested and submitted samples according to quality control standards.
- Supervised a team of laboratory technicians, providing guidance on technical matters as needed.
- Ensured that all activities in the lab were performed in accordance with safety protocols.
- Provided support during internal and external audits, ensuring compliance with regulatory standards such as GMP and ISO 9001, 2015.
- Coordinated with suppliers regarding new materials or changes to existing ones.
Senior QA Engineer
ABC - Undercar Products
Wyoming, MI
06.2019 - 10.2019
- Reviewed product design documents to provide feedback on usability and functionality.
- Performed exploratory testing to uncover potential issues with new features or products.
- Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Drafted process documentation to standardize operating procedures and techniques.
- Developed inter-disciplinary cross-training programs to expand competencies among employees and reduce knowledge gaps.
- Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
- IATF16949 Lead Auditor
- EMS Lead Auditor
QA Lead / PPAP Coordinator
TesaTape
Sparta, MI
06.2016 - 06.2019
- Conducted regular audits to ensure compliance with quality standards.
- Reviewed product specifications for conformance to customer requirements.
- Investigated customer complaints regarding product quality.
- Assisted with the preparation of presentations for senior management meetings.
- Collaborated with suppliers to resolve quality issues and improve processes.
- Monitored supplier performance, identified and addressed non-conformance issues.
- Conducted supplier audits to ensure compliance with regulatory requirements and industry standards.
QA Lead / PPAP Coordinator
Grand Rapids label
Grand Rapids, MI
05.2012 - 06.2016
- Conducted regular audits to ensure compliance with quality standards.
- Blue print review and approval
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Cedar Springs High School
Cedar Springs, MI05.1990
Some College (No Degree) - Acidified Foods
North Carolina Central University
Durham, NCSome College (No Degree) - Preventative Controls For Human Food
Illinois Tech
Illinois City, ILSome College (No Degree) - ISO 22000 Auditor
Registrar Corp
Some College (No Degree) - IATF16949:2016 Lead Auditor
QAI
Some College (No Degree) - EMS Lead Auditor
TesaTapeOmnex Inc
Some College (No Degree) - APQP & PPAP
AIAG
Skills
- Test Plan Development
- Regulatory Compliance
- Vendor and Client Relations
- Team Collaboration
- Documentation and Reporting
- Internal Audits
- External Audits
- Sound Decision-Making Abilities
- Safety Procedures
- Team Leadership
- Standards Interpretation
- Project Management
Timeline
Quality Assurance Supervisor
Fairlife
03.2020 - Current
Senior QA Engineer
ABC - Undercar Products
06.2019 - 10.2019
QA Lead / PPAP Coordinator
TesaTape
06.2016 - 06.2019
QA Lead / PPAP Coordinator
Grand Rapids label
05.2012 - 06.2016
High School Diploma -
Cedar Springs High School
Some College (No Degree) - Acidified Foods
North Carolina Central University
Some College (No Degree) - Preventative Controls For Human Food
Illinois Tech
Some College (No Degree) - ISO 22000 Auditor
Registrar Corp
Some College (No Degree) - IATF16949:2016 Lead Auditor
QAI
Some College (No Degree) - EMS Lead Auditor
TesaTapeOmnex Inc
Some College (No Degree) - APQP & PPAP
AIAG