Janet Rivera
Kissimmee,FL
Summary
Focused Beautician with 12 years of experience and hardworking mentality. Excellent communication, interpersonal and conflict resolution skills for best-in-class customer service. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
14
14
years of professional experience
Work History
Beautician
Supercuts Hair Salons
01.2022 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
Beautician
Self Employed Services
01.2010 - 03.2019
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
High School Diploma -
Penn Foster University
North Carolna04.2010
Skills
- Safety and Sanitation
- Hairstyles understanding
- Appointment Scheduling
- Sales and Upselling
- Client consultation
- Shop housekeeping
- Sterilization requirements
- Expert hairstyling
- Hair coloring expertise
- Supply Restocking
- Haircutting precision
- Hair Coloring and Highlighting
- Friendly Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beautician
Supercuts Hair Salons
01.2022 - Current
Beautician
Self Employed Services
01.2010 - 03.2019
High School Diploma -
Penn Foster University
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