Janet Rocha
Mercedes,TX
Summary
Dynamic and detail-oriented professional with experience at Academy Sports and Outdoors, excelling in inventory management and customer service. Recognized for effective communication and teamwork, consistently ensuring accurate order processing and maintaining organized warehouse spaces. Proven ability to enhance operational efficiency while fostering positive customer interactions.
Overview
16
16
years of professional experience
Work History
Freight Team Associate/Sales Associate
Academy Sports and Outdoors
Weslaco, TX
01.2012 - 08.2018
- Performed regular cycle counts to maintain accurate inventory levels throughout the facility.
- Inspected freight for damage or missing parts prior to shipping and receiving.
- Received and processed customer orders, including verifying accuracy of order information.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Organized and maintained warehouse space in a neat and orderly fashion.
- Maintained accurate records of shipments, receiving documents, and invoices.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
Hostess/Baker
Milano’s Italian Restaurant
Weslaco, TX
01.2003 - 12.2017
- Greeted customers and provided them with menus.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
- Assisted servers in bussing tables when needed during busy periods.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Communicated clearly with kitchen staff regarding customer orders.
- Answered phones promptly to record and confirm reservations.
Education
Weslaco High School
Weslaco, TXSkills
- Effective communication
- Attention to detail
- Active learning
- Active listener
- Professionalism
- Team player
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Freight Team Associate/Sales Associate
Academy Sports and Outdoors
01.2012 - 08.2018
Hostess/Baker
Milano’s Italian Restaurant
01.2003 - 12.2017
Weslaco High School
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