Summary
Overview
Work History
Education
Skills
Timeline
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Janet Rodriguez

Nuevo,CA

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

14
14
years of professional experience

Work History

Lash Technician

Lashes by Janet
02.2021 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Improved appointment booking efficiency with effective time management and organization skills.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Answered phone calls and emails to schedule client appointments.
  • Participated in ongoing professional development opportunities such as workshops or conferences to maintain expertise within the industry .
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Sales Assistant

SWI INC
03.2017 - 03.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Clerical Specialist

San Jacinto Unified School District
08.2011 - 02.2017
  • Provided exceptional customer service over phone calls and emails, resolving issues quickly for satisfied clients.
  • Streamlined processes for document scanning, archiving, and retrieval to increase overall productivity in the workplace.
  • Maintained strict confidentiality while handling sensitive client information, adhering to established security protocols.
  • Improved office efficiency by streamlining filing systems and organizing documents.

Education

High School Diploma -

Canyon Springs High School
Moreno Valley, CA
05-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling
  • Positive and professional

Timeline

Lash Technician

Lashes by Janet
02.2021 - Current

Sales Assistant

SWI INC
03.2017 - 03.2021

Clerical Specialist

San Jacinto Unified School District
08.2011 - 02.2017

High School Diploma -

Canyon Springs High School

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Janet Rodriguez