Janet Ruiz
Mascotte,FL
Summary
Results-driven Student Data Analyst at Penn State Berks with a strong work ethic and exceptional analytical skills. Successfully optimized database structures, enhancing performance for key metrics analysis. Proven ability to multitask and maintain clear communication, contributing to improved decision-making and project outcomes. Committed to delivering high-quality data insights and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Student Data Analyst
Penn State Berks
Reading, Pennsylvania
04.2025 - 05.2026
- Analyzed data sets to identify trends and patterns for decision-making.
- Utilized SQL and Excel to manage and manipulate large data sets efficiently.
- Assisted in developing data collection methods to improve accuracy and reliability.
- Participated in team meetings to discuss project progress and share insights.
- Maintained documentation of all the processes related to Data Analysis.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Optimized existing database structures for better performance on analytics tasks.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
- Performed data entry, data cleaning, and data coding for analysis.
- Developed and maintained databases, data systems, reorganizing data in a readable format.
- Worked closely with management to prioritize business and information needs.
Technician
Honda Dealership
06.2024 - 01.2025
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Education
Bachelor of Science - Chemistry
Pennsylvania State University
University Park, PA12-2028
High School Diploma -
University High School
Orlando, FL05-2024
Skills
- Attention to detail
- Customer service
- Works well under pressure
- Multitasking and organization
- Written and verbal communication
- Maintenance and repairs
- Quality control
- Documentation and reporting
- Work planning and prioritization
- Customer interaction
- Repair services
- Routine inspections
- Data analysis
- Strong work ethic
- Clear and concise communication
- Analytical thinking
- Problem-solving
References
Cesar Tuesca - Honda Dealership (Direct Manager)
Daniel Rosado - Honda Dealership (Direct Lead)
Witter Candelaria - Honda Dealership (Coworker) 407-757-4781
Jennifer Vasquez - Friend: 321-380-5659
Natalie Diaz - Friend: 689-286-2516
Hobbies and Interests
- Music
- Team Sports
- Video Gaming
- I like working with my hands and fixing things.
Languages
- English
- Spanish
Timeline
Student Data Analyst
Penn State Berks
04.2025 - 05.2026
Technician
Honda Dealership
06.2024 - 01.2025
Bachelor of Science - Chemistry
Pennsylvania State University
High School Diploma -
University High School