Experienced Office Manager with a strong background in overseeing daily operations, administrative management, scheduling, and staff coordination. Highly adaptable to change with proven ability to improve efficiency and support organizational goals.
Overview
25
25
years of professional experience
Work History
Office Manager
Precision Motors
06.1995 - 03.2020
Hours per week: 50
Duties, Accomplishments and Related Skills:
As a office manager, I answer phone calls, I received customer s vehicle by inputing customer information and vehicle, entered customer concerns, generate invoices, address customer concerns to the mechanic, write an estimate, order parts, open insurance claims, email customer with recommendations, schedule customer service, pick up and drop off customer if needed, file work order, help customer apply for service loans, deliver vehicles, accept customer payments with credit card, or finance options, and collect payroll.
Supervisor: Tara Arnett (619-425-2886)
Okay to contact this Supervisor: Yes
Bookkeeping
FDS Whole Sale Flowers
06.2015 - 06.2016
Hours per week: 40
Duties, Accomplishments and Related Skills:
I managed the floral shop and my routine activities consist of handling flowers and enhancing its longevity. Maintain sufficient stock of different varieties of flowers. Superior organizational and multitasking abilities. I communicated, encouraged, and make suggestions to customers. Unload and load for new inventory, data entry, maintain office bookkeeping using quickbooks, prepare cash deposits, generate billing statements using EDI to certain account payable, filing, and answer phone orders for customers. When I had finish my daily work I would help deliver orders, and help around the shop.
Education
Bachelor's degree - Business Management
University of Phoenix
San Diego, CA
06.2010
Technical or occupational certificate - Bookkeeping
Southwestern College
Chula Vista, CA
Associate of Business Management - undefined
Southwestern College
Chula Vista, CA
05.1999
Skills
Customer service
Office management
Organizational skills
Office administration
Language Skills
Language Spoken Written Read
Spanish Intermediate Intermediate Intermediate
Timeline
Bookkeeping
FDS Whole Sale Flowers
06.2015 - 06.2016
Office Manager
Precision Motors
06.1995 - 03.2020
Technical or occupational certificate - Bookkeeping
Southwestern College
Associate of Business Management - undefined
Southwestern College
Bachelor's degree - Business Management
University of Phoenix
Training
During the years of working at Precision Motors, I attended training on various programs used and products. I was also given training using Quickbooks.
Additional Information
I am currently part of the PTG at my sons school contributing in various ways such as organizing school events, and working with a team. Additionally, I have volunteered in my community church performing tasks such as preparing dozens of lunches for refugees, and packaging items for the homeless.