Janet Sandefur

Manager/Administrator

Cityview Adult Family Homes

Colfax, WA

10.2015 - Current

Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Established processes to ensure efficient workflow throughout the organization.
Coached, mentored and trained team members in order to improve their job performance.
Ensured compliance with all applicable laws, regulations, industry standards.
Ensured compliance with industry regulations and company policies.
Provided leadership during times of organizational change or crisis situations.
Provided crisis intervention services when needed.
Scheduled appointments for clients with appropriate medical specialists.
Ensured compliance with state regulations related to healthcare service provision.
Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
Monitored and evaluated patient progress, adjusting treatment plans as needed.
Maintained accurate client records in accordance with agency policies and procedures.
Coordinated with other health professionals to develop individualized plans of care for patients.
Responded promptly to inquiries from patients regarding their care plans.
Provided case management services to ensure the delivery of quality care.
Collaborated with interdisciplinary teams to provide comprehensive patient-centered care.
Assessed safety risks associated with living environments or activities of daily living.
Provided emotional support to patients dealing with difficult health issues.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Conducted initial assessments and evaluations of patient's needs.
Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Educated clients on available resources and services within their communities.
Communicated with patients with compassion while keeping medical information private.
Explained policies, procedures and services to patients.
Maintained records management system to process personnel information and produce reports.