Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Schumann

Mount Vernon ,WA

Summary


Hardworking and passionate job seeker with strong organizational skills eager to secure a position as an Executive Assistant.


I have been a reliable and loyal employee for the last 17 years. With multiple recent sales of the office in the past eight years, I have gained many new rolls outside of just being a dental assistant.

I strongly believe my many added jobs and tasks over the past 17 years, learned skills and experiences would benefit me in this position.

For example, working closely with our corporate procurement team to develop an Excel spreadsheet with sub categories to make tracking monthly budgets and spending easier on both sides of who is viewing the pages. With much positive feedback from corporate, I have decided to give this a shot and see what all my skills can provide in a different setting!


I feel like I could be an asset to your team, with scheduling, providing support, communication, organization, acting as a point of contact between team members, budget reviews, and any other duties you need assistance with to help complete!


I look forward to prove to you that I can do it!


Look forward to speaking with you soon,

Thank you for your time.

Overview

18
18
years of professional experience

Work History

Lead Dental Assistant/ Budget Management

Elevate Dental Partners
10.2008 - Current


  • Increased patient satisfaction rates through excellent customer service skills
  • Explained treatment procedures and instructed patients on home care guidelines
  • Acted as a liaison between patients and dental specialists, streamlining referral processes and providing exceptional dental care during and after procedures
  • Maintained detailed patient records adhering to strict privacy laws and keeping a high level of accuracy, contributing to treatment decisions and patient compliance
  • Collaborated with other dental professionals to formulate and present comprehensive treatment plans for complex cases.
  • Scheduled and confirmed patient appointments.
  • Schedule yearly and monthly testing
  • Verified patient insurance eligibility and benefits.
  • Assisted with the selection process of new suppliers, and helping sister offices with purchases.
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Monitored and help manage procurement budget to control costs.
  • Optimized inventory levels through demand forecasting (During COVID) advanced planning techniques, reducing stockouts and excess inventory costs.
  • Lead on the Safety committee, organizing meeting agendas and keeping SDS book updated and completing monthly hazard assessments
  • Proficient with dental software programs along with Microsoft Excel and Microsoft Word
  • Excellent time management and attendance

Customer Service Concierge

Lexus of Seattle
02.2008 - 09.2008
  • Maintained high level of professionalism and discretion when dealing with guests
  • Managed high call volumes while maintaining a professional demeanor, ensuring positive interactions with customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Facilitated seamless transactions by accurately processing payments, refunds, exchanges, and scheduling plate deliveries

Education

Hospitality in Travel And Tourism

Edmonds Community College
Lynnwood, WA

Skills

  • Appointment scheduling
  • Patient charting
  • Infection control proficiency
  • Communication
  • Time Management
  • Organizational skills
  • Analytical problem solving
  • Skilled at prioritizing tasks simultaneously
  • Administrative support

Languages

Sign Language
Elementary

Timeline

Lead Dental Assistant/ Budget Management

Elevate Dental Partners
10.2008 - Current

Customer Service Concierge

Lexus of Seattle
02.2008 - 09.2008

Hospitality in Travel And Tourism

Edmonds Community College
Janet Schumann