Janet Serrano
Fort Worth,TX
Overview
16
16
years of professional experience
1
1
Certification
Work History
Baker
Stir Crazy Baked Goods/ Leaves Bakery & Books
04.2020 - 06.2025
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Trained and supervised new employees on bakery operations and procedures.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Beertender/Waitress
Sam's Saloon/ Lou's Bar
08.2014 - 03.2020
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
Internet Sales
Freeman Toyota
08.2014 - 06.2015
- Provided training to new team members on company processes, systems, and best practices in Internet sales coordination.
- Increased Internet sales by implementing effective marketing strategies and coordinating online promotions.
- Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
- Attained minimum performance of Internet sales ratio from inbound leads.
- Trained new hires on company procedures, product offerings, and best practices for internet sales success.
- Led training sessions for sales staff on new software and internet sales techniques.
Business Development Manager/Internet Sales Manager
Fiat of Ft Worth
10.2012 - 08.2014
Assistant Administrator
Furniture Nation
10.2009 - 10.2012
Education
None - undefined
Navarro Junior College
High School - Not Applicable
Dawson High School
01.2002
Skills
- Typing 35, Photoshop, social media savvy, HTML, excel, cash register, phone answering, appt setting, BBC, CSR, sales, internet sales, photo editing, blogging, management, marketing, bartender, key-holder, inventory, buying, ordering, closing
- Has managed a team of 15 employees
Certification
- TABC CERTIFIED
- FOOD HANDLER
Salary
- Freeman Toyota
- $25,000 Per Year
Timeline
Baker
Stir Crazy Baked Goods/ Leaves Bakery & Books
04.2020 - 06.2025
Beertender/Waitress
Sam's Saloon/ Lou's Bar
08.2014 - 03.2020
Internet Sales
Freeman Toyota
08.2014 - 06.2015
Business Development Manager/Internet Sales Manager
Fiat of Ft Worth
10.2012 - 08.2014
Assistant Administrator
Furniture Nation
10.2009 - 10.2012
None - undefined
Navarro Junior College
High School - Not Applicable
Dawson High School
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