Janet Sills
FedEx
80 Fairlight View Dr.,Kentucky
13
years of professional experience
Dynamic warehouse professional with experience at FedEx, excelling in heavy lifting and inventory management. Proven ability to enhance workflow efficiency and exceed performance expectations during peak seasons. Strong team collaborator and problem-solver, committed to maintaining safety standards and delivering quality service in fast-paced environments.
Work History
Package Handler
1 Year 1 Month- Loaded and unloaded parcels from trailers while following safe handling practices and supporting workflow.
- Sorted parcels by destination, size, and service level for accurate shipment routing.
- Scanned barcodes to track packages and confirm proper movement through sort operations.
- Lifted and moved heavy packages while following FedEx safety procedures and lifting guidelines.
- Placed packages on conveyor systems and staging areas to support efficient processing.
- Inspected parcels for damage and reported exceptions to prevent shipping errors.
- Adapted quickly to fast-paced shifts while meeting sorting and loading priorities.
- Followed safety regulations to maintain safe work environment.
- Maintained safe work environment through company policies and proper lifting techniques.
- Assembled sealed packages and loaded trucks with correct shipments.
- Worked successfully within tight deadlines and fast-paced environment.
- Used handheld scanners and physical logs to track item movement accurately.
- Verified labels and shipping information to avoid misrouted packages.
- Exceeded performance expectations during peak seasons while managing high shipment volume without loss of quality or timeliness.
- Cleared jams and unblocked conveyor systems to keep goods moving.
- Supported productivity by working effectively in high-pressure situations.
Warehouse Worker
4 Years 6 Months- Helped receive, unload, and stage merchandise to keep warehouse flow moving.
- Checked shipments against purchase orders and corrected discrepancies before inventory putaway.
- Kept stock locations organized to support accurate picking, replenishment, and order fulfillment.
- Inspected incoming merchandise for damage, quality, and labeling accuracy.
- Used pallet jacks and material-handling equipment while following safety procedures.
- Helped train new warehouse associates on sorting, stocking, and shipping processes.
- Improved workspace organization to reduce retrieval time and prevent misplaced inventory.
- Maintained clean, safe work areas while supporting daily warehouse operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Lifted materials weighing up to 50 pounds on consistent basis.
- Helped maintain organized stockroom by labeling shelves clearly, assigning specific product areas, and rotating stock regularly as required.
- Operated various warehouse machinery safely while following relevant guidelines and protocols.
- Managed incoming shipments by inspecting goods for quality control before proper storage.
- Cross-checked pick lists against packed items to support accurate order fulfillment.
- Used effective time management to dispatch orders on time during picking process.
- Improved inventory record accuracy through careful documentation and regular audits.
- Assisted with training and onboarding new employees to support cohesive, efficient workforce.
- Reduced downtime by identifying and reporting equipment malfunctions for prompt repair.
- Optimized storage space by rearranging items to better use available square footage.
Stocker
1 Year 9 Months- Placed merchandise on sales floor according to Walmart planograms and restock priorities.
- Unloaded freight, organized backroom inventory, and transported product with pallet jacks.
- Turned over stock and pulled expired items to support freshness and product presentation.
- Zoned aisles, faced shelves, and fixed display issues to meet store standards.
- Monitored inventory levels and informed management of low stock, damages, and shrink concerns.
- Helped customers find items while keeping workflow and aisle order.
- Supported daily restock tasks to improve efficiency and keep high-traffic areas full.
- Unloaded, sorted, and stocked merchandise based on store layout and product placement.
- Answered customer questions and shared product details.
- Greeted customers and directed traffic to requested products.
- Kept clear communication with team members.
- Worked with team members to finish stocking tasks during peak business hours and keep sales floor well stocked.
- Supported store cleanliness by keeping aisles clear of clutter and hazards for shopper safety.
- Improved customer satisfaction by finding items quickly and sharing product information.
- Completed end-of-day tasks by returning misplaced items to correct locations and keeping sales floor organized for next day business.
- Helped customers with special requests and improved shopping experience.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock, and faced merchandise for strong display appearance.
- Removed cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise with forklifts, pallet jacks, and hand trucks.
Night Auditor
1 Year 7 Months- Reconciled nightly folios, charges, and cash drawers to support accurate end-of-shift accounting.
- Processed late check-ins, early departures, and guest requests with courteous front desk service.
- Prepared daily audit reports for management review and smooth operational continuity.
- Verified room rates, payments, and posted transactions in property management system.
- Resolved billing discrepancies and corrected guest accounts with strong attention to detail.
- Maintained orderly records, shift handoff notes, and front desk readiness for morning staff.
- Completed night audit for guest ledgers, closed bank and cash registers, and resolved discrepancies quickly.
- Reviewed nightly room occupancy and hotel revenue during audit procedures.
- Kept accounts balanced and ran daily reports to verify totals.
- Supported positive work atmosphere through professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Streamlined check-in and check-out process for guests during overnight hours.
- Provided exceptional customer service to overnight guests, answered inquiries, and offered assistance as needed.
- Responded quickly to guest needs and noted reservation changes or special needs for day crew.
- Reviewed pending check-ins and payment processing to complete closing procedures.
Night Auditor
1 Year 8 Months- Balanced nightly folios, cash drawers, and revenue reports with careful accuracy.
- Handled late check-ins, early departures, and reservations through property management systems.
- Addressed guest concerns and billing differences to support smooth overnight service.
- Prepared daily audit packets, reconciled transactions, and checked posting accuracy.
- Completed routine reports, phone coverage, and clerical tasks while keeping audit readiness.
- Shared shift updates with front desk and management for smooth daybreak handoff.
- Completed night audit for guest ledgers, closed bank and cash registers, and resolved discrepancies quickly.
- Reviewed night auditing for daily room occupancy and hotel revenue.
- Kept accounts balanced and ran daily reports to confirm totals.
- Managed cash and credit card transactions at front desk to reduce errors.
- Maintained accurate financial records by balancing daily revenue reports and identifying discrepancies.
- Used multiple software systems for reservation management, billing adjustments, and report generation.
- Supported positive work atmosphere through professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports covering notable incidents and improvement areas for management review.
- Generated and printed daily financial reports to track hotel performance.
Housekeeping Supervisor
1 Year 8 Months- Supported environmental services staff by assigning daily rounds and maintaining patient room readiness.
- Checked patient areas and common spaces to confirm sanitation standards and infection control compliance.
- Trained housekeeping team members on cleaning procedures, safety practices, and proper chemical handling.
- Coordinated linen distribution, waste removal, and supply restocking to maintain uninterrupted service.
- Monitored completion of disinfection tasks for isolation rooms, surgical areas, and high-touch surfaces.
- Resolved staffing issues and workflow gaps to support efficient coverage across assigned units.
- Worked with nursing and facility teams to address housekeeping requests and support patient care needs.
- Completed regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed daily tasks on time, contributing to more positive guest feedback regarding room cleanliness.
- Reviewed guest complaints and resolved issues to increase customer satisfaction and build trust.
Education
High School Diploma
Skills
Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Equipment operation
Order picking and processing
Freight handling
Shipping documentation
Package pickup and delivery
Inventory management
Willing to learn
Problem-solving
Warehouse operations
Critical thinking
Decision-making
Timeline
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