Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Janet Slaytor

Fort Lauderdale,FL

Summary

Dynamic and results-driven business development leader with 10+ years of experience at Fujitsu North America and 25+ years in global sales and marketing roles. Proven track record of creating powerful customer stories, video case studies, and sales assets that accelerate pipeline and drive revenue. Expert in aligning sales, marketing, and delivery to capture and showcase client success across enterprise solutions like ServiceNow, SAP, Salesforce, and Oracle. A skilled storyteller, strategist, and enabler with a passion for empowering teams, elevating brand presence, and delivering measurable impact through content, insight, and innovation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Development Director

Fujitsu North America Inc.
04.2024 - 04.2025
  • Drove global business development strategy for Fujitsu’s partner-led enterprise solutions, focused on ServiceNow, SAP, Oracle, Salesforce, and cloud platforms.
  • Led the creation of a global compendium of 30+ ServiceNow customer success stories, enabling sales, bids, and marketing efforts across all regions. Categorized by industry (e.g. Manufacturing, Financial, Utilities) and solution (e.g. ITSM, ITOM, AI, Risk), the resource directly supported 50+ sales consultants in the Americas.
  • Produced high-impact video stories featuring clients such as Schneider Electric ($50M ITOM deal), MARS Petcare, Toyota Boshoku, Bayer Crop Science, Pfizer, and Baptist Health—used at Knowledge 2024, ActivateNow, and across global sales channels.
  • Transitioned content development in-house using AI tools, saving over £100,000 annually and dramatically increasing quality, output, and turnaround times.
  • Delivered reference summaries, win messages, sales slide decks, and centralized all assets in a global content hub—used to accelerate pipeline movement and improve bid conversion.
  • Launched a vertical-aligned account intelligence solution to address stagnant leads, utilizing a smart data platform and offshore team. Achieved full ROI in the first month; over 100 actionable reports delivered within 30 days.
  • Partnered with alliance managers, marketing, sales, and delivery to develop and execute go-to-market strategies, aligning storytelling with brand, analyst programs, campaigns, and key industry events.

Customer Experience (CX) Lead, Americas Region

Fujitsu North America Inc.
11.2020 - 03.2024
  • Owned and executed the NPS Customer Satisfaction Survey Program for 90+ strategic accounts across Fujitsu Americas, helping to measure, analyze, and improve client satisfaction.
  • Created and maintained Customer Reference Summaries (CRS) to track project details, story potential, logo usage rights, analyst engagement, and bid reference suitability.
  • Developed the region’s top-performing portfolio of case studies and customer video stories, earning recognition across Fujitsu’s global leadership.
  • Led an industry-aligned client engagement initiative using Fujitsu’s Technology & Service Vision (FT&SV), raising NPS scores and identifying upsell opportunities.
  • Presented best practices in CX to regional and global executives, including the ServiceNow marketing team and Fujitsu CEO Tokita-san.

Senior Proposal Writer

Fujitsu North America Inc.
11.2019 - 11.2020
  • Contributed to 100+ winning proposals for strategic opportunities across the Americas and Caribbean, supporting both IT services and partner-led solutions.
  • Certified APMP Practitioner and ITIL Foundation with deep experience writing persuasive, compliant responses to RFPs, RFIs, and ITTs.
  • Collaborated closely with technical, delivery, and sales teams to ensure value propositions were sharp, differentiated, and easy to understand for non-technical stakeholders.
  • Developed a strong base in vertical-specific messaging, solution storytelling, and bid team coaching, setting the stage for future advocacy and marketing leadership roles.

Proposal Writer on Contract

Fujitsu Caribbean
12.2013 - 11.2018
  • Supported business development efforts through active participation in networking events and conferences within the industry sector.
  • Strengthened proposal content by conducting post-submission debriefs, analyzing feedback from clients, and incorporating lessons learned into future proposals.
  • Enhanced proposal acceptance rate by developing persuasive and compelling content for client presentations.
  • Consistently met tight deadlines by efficiently managing multiple projects simultaneously under high-pressure situations.

Education

Bachelor of Arts - English Literature

London University, Queen Mary College
London, UK

Skills

  • Customer engagement
  • Training and mentoring
  • Relationship building and rapport
  • Client engagement

Accomplishments

Skilled story teller

Created 4 compendiums of global customer stories over a year with over 60 stories combined

Created 5 video customer stories

Certification

APMP - Association of Proposal Management Professionals, Practitioner Level which means an experienced professional and implementation of best practice.


ITIL - Information Technology Infrastructure Library, at Foundation Level

Languages

Spanish
Elementary
French
Limited Working
Japanese
Elementary
German
Elementary

Timeline

Business Development Director

Fujitsu North America Inc.
04.2024 - 04.2025

Customer Experience (CX) Lead, Americas Region

Fujitsu North America Inc.
11.2020 - 03.2024

Senior Proposal Writer

Fujitsu North America Inc.
11.2019 - 11.2020

Proposal Writer on Contract

Fujitsu Caribbean
12.2013 - 11.2018

Bachelor of Arts - English Literature

London University, Queen Mary College

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Janet Slaytor