Janet Smith
Robertsdale,AL
Summary
With a dedication to supporting business operations, coordinating activities, and ensuring exceptional customer service, primary objective is to maintain effective working relationships. Have a strong focus on team collaboration and delivering impactful results, bringing deep expertise and readiness for leadership. Have consistently driven business growth and operational efficiency, showcasing reliability, adaptability, strategic vision, and effective problem-solving skills. Additionally, Possess a solid background in business management, financial planning, and customer relations.
Overview
19
19
years of professional experience
Work History
Owner / Broker / Broker Associate
Coastal Properties Group
05.2006 - 01.2023
- Overseeing daily operations, managing staff, ensuring compliance with banking and state regulations, state and federal laws
- Responsible for analyzing financial data, identifying trends, and developing strategies to improve performance
- Proficient in QuickBooks, CRM Software, AP, AR, Microsoft Office Suite, Office equipment
- Baldwin County GIS system, problem solving and research
- Accounts Management, Operations Management and Sales Management
- Extensive Administrative experience
- Excellent communication skills with office staff, team leaders, team members, clients and the public
- Possess a strong understanding of customer service, time management, and organization
Sales Agent
Self Employment Specialists
05.2004 - 05.2006
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
Education
2 years - Business Administration
Kaplan University
GED -
Dallas County Dept. of Education
Skills
- Operations/Sales Management
- Project Management
- Budget Planning
- Communication
- Problem-Solving
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Languages
English
Full Professional
Timeline
Owner / Broker / Broker Associate
Coastal Properties Group
05.2006 - 01.2023
Sales Agent
Self Employment Specialists
05.2004 - 05.2006
GED -
Dallas County Dept. of Education
2 years - Business Administration
Kaplan University
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