Janet Spearman
Sioux Falls,SD
Summary
Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care. Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes.
Overview
16
16
years of professional experience
Work History
LPN Office Nurse
Falls Community Health Center
04.2023 - Current
- Perform LPN duties at a primary care health center
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Assisted in administrating pediatric patient immunizations and roomed patients for well-baby checks and office visits taking H & P and vital signs for all aged patients
- Assisted in performing gynecological procedures, various in-office procedures such as removal of toenails, sebaceous cysts, dermatology procedures and ear irrigations
- Contact patients with test results, set-up testing and surgical procedures
- Documented all appropriate related nursing processes/ services completed throughout the workday in the electronic medical record (EMR).
Receptionist
MWI Health
04.2022 - 03.2023
- Used LPN experience to perform transcranial magnetic stimulation treatment on patients that qualified for the associated program.
- Complete billing claims for veteran’s services
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Collected insurance co-payments, processed transactions and updated relevant records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Tracked important information in Microsoft spreadsheets and ran reports or generated graphs using data.
- Completed physician scheduling according to needs of the clinic for telehealth and face to face visits
- Performed competency restoration education at county jail for inmates who have been deemed incompetent to stand trial
- Follow all HIPPA and confidentiality laws when reviewing patient and client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Social Security Administration- Claims Representative
S Nevada Ave
07.2020 - 04.2022
- Interviewed, recorded and processed retirement and disability claims for SSA
- Answered questions regarding post entitlement benefits and processed various forms related to initial receipt of social security cards and replacement cards.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Updated claims system to track claim status and provide relevant information to other department.
- Followed up with customers on unresolved issues.
- Maintained accurate and up-to-date records of claim information for future reference.
- Prepared and presented detailed reports to management on claims issues to aid in decision making.
- Verified client information by analyzing existing evidence on file and verification of client per policy.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Checked documentation for accuracy and validity on updated systems.
LPN Office Nurse
Sanford Neurology Clinic
07.2019 - 07.2020
- Worked for busy Neurologist office specializing in Multiple Sclerosis.
- Completed insurance prior-authorizations for specialty medications, roomed patients by taking medical history, vital signs and getting patient ready to see physician.
- Scheduled patients for infusion therapy and other testing such as blood work and imaging.
- Assisted physician with administration of Botox, EMG testing and other procedures specific to Neurology based care.
- Assisted in out-reach clinic monthly in Aberdeen, SD and floated to other offices as needed.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
LPN
Heartland Health Center, W Capital Ave
02.2019 - 09.2019
- Assisted family practice physicians in an ambulatory care physician office, seen OB/GYN, pediatric and general family practice patients at clinic
- Assisted in administrating pediatric patient immunizations and roomed patients for well-baby checks and office visits taking H & P and vital signs for all aged patients
- Assisted in performing gynecological procedures, various in-office procedures such as removal of toenails, sebaceous cysts, dermatology procedures and ear irrigations
- Documented all appropriate related nursing processes/ services completed throughout the workday in the electronic medical record (EMR).
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Provided patient education on health care issues and prescribed medications.
- Took samples to complete diagnostic and routine assessment tests.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
LPN Charge Nurse
Tiffany Square Rehabilitation and Care Center
01.2019 - 09.2019
- Charge nursing in short-term rehabilitation center and skilled nursing home.
- Supervised 2 to 4 Nursing Assistance per shift for approximately 18-22 residents.
- Administered medications, completed physician orders, guided staff in emergencies to include a sick resident or natural disaster evacuation.
- Assessed residence daily for any change in status, made physician appointments to ensure residence health care needs were met.
- Assisted residence in activity of daily living and documented all findings in the EMR.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
- Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Educated patients to provide information on health promotion and disease prevention.
- Participated in development and implementation of quality improvement initiatives to raise healthcare standards.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Sterile Processing Technician
VA Nebraska, Western Iowa Health Care System
02.2019 - 05.2019
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Verified and maintained proper documents and records for sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Recorded biologicals and test results.
- Inspected sterile package integrity prior to distribution.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Identified parameters and sterilization method required for each item to be sterilized.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Monitored inventory levels to keep all medical equipment properly stocked.
Quality Coordinator
Vascular Access Plus
01.2008 - 12.2018
- Processed all Quality reports for Nursing staff performance improvement and clients for response times, insertion rates and cost of services vs having hospital staff performance of PICC insertions
- Assisted in office management duties as well by helping with pay-role, payment of office related bills, trouble shooting IT or telephone issues and assisting in training sessions of various nursing staff.
- Developed educational materials used to train staff on QA standards.
- Assisted with quality control audits.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Executed quality improvement research and studies.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Updated inspection journals and daily summary logs with quality-related data.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Analyzed quality and performance data to support operational decision-making.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Collected and analyzed data and initiated improvements to increase security and performance.
- Recorded, analyzed, and distributed statistical information.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Updated inspection journals and daily summary logs with quality-related data.
- Liaised with vendors and end-users to uncover system optimization opportunities.
Quality Analyst
Lakeside Hospital
05.2009 - 08.2017
- Worked with the credentialing department and Quality Department within a large health system to maintain physician quality improvement reports and analysis for the Physician Quality Improvement Committee, this committee met on a monthly basis analyzing reports and setting up process improvement initiates for the Physician group.
- Reviewed quality reports and put together analysis of cases specific to improving Physician performance related to CMS-guidelines and core measure initiatives
- Stroke Coordinator for Hospital leading to Stroke Credentialing with CMS
- Reviewed core measures and compliance of the measures in an acute Hospital setting
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Developed and maintained quality assurance procedure documentation.
- Participated in departmental meetings to establish short- and long-term strategy.
- Created and revised procedures, checklists and job aids to reduce errors.
- Used Microsoft office to create presentations, flowcharts and graphs detailing data analysis results.
- Edited, proofed and critiqued internal documents to improve clarity.
Education
Bachelor of Arts - Business Information Systems
Bellevue University
Bellevue, Ne12.2001
Practical Nursing Diploma -
Central Community College
St. Columbus, Ne1985
Skills
- Task Delegation
- Transcribing Orders
- Case Management
- Direct Patient Care
- Immunization Administration
- Regulatory Requirements
- Update Electronic Charts
- Patient and Caregiver Education
- Recordkeeping and Maintenance
- Administrative Support
- HIPAA Protocols
Timeline
LPN Office Nurse
Falls Community Health Center
04.2023 - Current
Receptionist
MWI Health
04.2022 - 03.2023
Social Security Administration- Claims Representative
S Nevada Ave
07.2020 - 04.2022
LPN Office Nurse
Sanford Neurology Clinic
07.2019 - 07.2020
Sterile Processing Technician
VA Nebraska, Western Iowa Health Care System
02.2019 - 05.2019
LPN
Heartland Health Center, W Capital Ave
02.2019 - 09.2019
LPN Charge Nurse
Tiffany Square Rehabilitation and Care Center
01.2019 - 09.2019
Quality Analyst
Lakeside Hospital
05.2009 - 08.2017
Quality Coordinator
Vascular Access Plus
01.2008 - 12.2018
Bachelor of Arts - Business Information Systems
Bellevue University
Practical Nursing Diploma -
Central Community College
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