Hi, I’m
Janet Spinak
Reno,NV
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
years of professional experience
Work History
Savers Thrift Store
Soft Roller/Clothes Tagger
11.2021 - Current
Job overview
- Responsible for sorting and separating the merchandise by usable and non-usable bins into appropriate categories. This includes the handling of merchandise using hangers and placing on roll racks.
- Responsible for tagging the merchandise that has been sorted, which includes using the pricing gun and labels.
- Makes pricing decisions based on our pricing structure guidelines.
- Stocks and displays merchandise on the sales floor.
EmployBridge
Warehouse Associate
11.2022 - 12.2022
Job overview
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Costa Vida
Cashier
07.2021 - 11.2021
Job overview
- Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Took orders, prepared meals and collected payments.
- Became familiar with products to answer questions and make suggestions.
76 Gas Station
Convenience Store Cashier
05.2020 - 07.2021
Job overview
- Answered customer inquiries and used knowledge of store layout and product content to give directions.
- Adhered to age-restricted sale policies, laws and procedures by requesting and verifying identification.
- Fostered clean and safe environment for customers by keeping register area clear, organizing shelves and wiping and sanitizing food and drink stations.
- Processed cash and card transactions using register and performed scanning and weighing functions to complete customer purchases.
- Rotated product when stocking shelves to maintain freshness.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Tonopah Station
Laundry Attendant
03.2019 - 03.2020
Job overview
- Collected soiled linens and clothing and pretreated stains.
- Collected soiled tablecloths, napkins and draperies after large events.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Loaded and unloaded machines and folded cleaned items.
- Stocked clean linens.
Tonopah Station
Porter
11.2018 - 03.2019
Job overview
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized linen closets and storage areas as required.
- Completed sweeping, vacuuming and window-cleaning.
- Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
- Cleaned and organized housekeeping break room, and bathroom.
- Checked inventory levels for linens, cleaning products and equipment.
- Emptied trash daily.
Tonopah Station
Housekeeper
03.2018 - 08.2018
Job overview
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Family Dollar
Assistant Store Manager
02.2017 - 12.2017
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Family Dollar
Customer Service Representative
11.2016 - 02.2017
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Canyon Springs High SchoolMoreno Valley, CA
High School Diploma
06.1991
Skills
- Sales Tracking
- Microsoft Office
- Retail Operations
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
- POS System Operations
- Item Ticketing and Pricing
- Strong Communication and Interpersonal Skills
Timeline
Warehouse Associate
EmployBridge
11.2022 - 12.2022
Soft Roller/Clothes Tagger
Savers Thrift Store
11.2021 - Current
Cashier
Costa Vida
07.2021 - 11.2021
Convenience Store Cashier
76 Gas Station
05.2020 - 07.2021
Laundry Attendant
Tonopah Station
03.2019 - 03.2020
Porter
Tonopah Station
11.2018 - 03.2019
Housekeeper
Tonopah Station
03.2018 - 08.2018
Assistant Store Manager
Family Dollar
02.2017 - 12.2017
Customer Service Representative
Family Dollar
11.2016 - 02.2017
Canyon Springs High School
High School Diploma
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