Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JANET SUAREZ

WHITTIER,CA

Summary

Adaptable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.

Overview

15
15
years of professional experience

Work History

Property Manager

WOODS APARTMENTS
WHITTIER, CA
02.2020 - 01.2025
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Assisted owners with analyzing complex real estate documents and loan agreements.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Handled resident complaints and expedited maintenance requests.
  • Managed all maintenance requests from tenants in a timely manner.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Managed and oversaw operations, maintenance and administration of properties.

Store Manager

LORIS GIFTS
Duarte, CA
05.2020 - 12.2022
  • Updated and maintained store signage and displays.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Monitored inventory levels and placed orders to restock shelves.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Established customer service standards and monitored staff compliance.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Formed and sustained strategic relationships with clients.
  • Created weekly work schedules for store personnel.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Managed daily banking activities such as deposits and withdrawals.

Property Preservation Specialist

CARA SERVICES
BELL , CA
06.2010 - 04.2020
  • Maintained records of all activities related to property preservation work orders.
  • Managed the scheduling of contractors to complete preservation work orders.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Coordinated tenant evictions when necessary according to state laws.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Prepared and submitted monthly tenant visit logs.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Recommended clarifications and changes in program policies to director of property management.
  • Completed various administrative tasks such as data entry into company software programs.
  • Secured vacant buildings against unauthorized access or vandalism.
  • Liaised between construction manager and tenant during build-out phase of tenant suite.
  • Provided excellent customer service while communicating with vendors, contractors and clients via phone or email correspondence.
  • Met with clients to negotiate management and service contracts.
  • Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

Legal Assistant

LAW OFFICES OF JEFFREY F. SKLAN
Beverly Hills, CA
06.2010 - 04.2020
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Filed clients' legal documents in relevant courts for processing.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Organized exhibits for trial proceedings.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Assisted with document production and deposition preparation.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Liaised between attorney and outside counsel, exchanging information.
  • Responded to client calls and inquiries to deliver applicable information.
  • Attended hearings with counsel and recorded minutes from the proceedings.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
  • Met with clients and attorneys to discuss case details and evidence.
  • Processed incoming mail on a daily basis.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Created and updated case management and client account databases.
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Filed pleadings and appeals with court clerks to expedite trial proceedings.
  • Answered phones promptly while providing courteous customer service.

Education

Associate of Arts - PreLaw

WHITTIER COLLEGE
Whittier, CA
06-2011

Skills

  • Problem-solving
  • Customer service
  • Maintenance
  • Property inspections
  • Office Management
  • Critical Thinking

● Verbal and written

Communication

Family Law Familiarity

● Legal terminology

Legal correspondence

● Microsoft Office

● Conflict Resolution

Spanish translation

  • Tenant relations
  • Scheduling
  • Budgeting expertise
  • Payroll and budgeting

References

References available upon request.

Timeline

Store Manager

LORIS GIFTS
05.2020 - 12.2022

Property Manager

WOODS APARTMENTS
02.2020 - 01.2025

Property Preservation Specialist

CARA SERVICES
06.2010 - 04.2020

Legal Assistant

LAW OFFICES OF JEFFREY F. SKLAN
06.2010 - 04.2020

Associate of Arts - PreLaw

WHITTIER COLLEGE

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