Janet Sullivan
North Weymouth,MA
Summary
Skilled talent acquisition professional with proven track record of delivering results. Adept at sourcing, interviewing, and onboarding top-tier candidates while fostering collaborative team environment. Strong ability to adapt to changing needs, leveraging expertise in recruitment strategies, applicant tracking systems, and relationship-building to drive organizational success. Dependable and results-driven with focus on achieving business objectives.
Overview
22
22
years of professional experience
Work History
Senior Talent Acquisition Specialist
Beth Israel Lahey Health
09.2023 - 10.2024
- Hired permanently from Planet Professionals.
Contract Recruiter
Planet Professionals / Beth Israel Lahey Health
03.2022 - 09.2023
- Respond to inquiries from potential applicants
- As necessary and appropriate, keep applicants abreast of the process
- Review solicited and unsolicited applications/resumes
- Screen appropriate internal and external applicants via phone call or in-person interview
- Refers appropriate applicants to hiring managers
- Conducts interview follow-up with managers and assists as necessary in the decision-making process
- Consult with appropriate departments regarding proper salary offers, potential equity pay, or market pay issues
- Coordinate the hiring process, including reference and background checks, license verification, verbal offers, pre-employment physicals, orientation schedules, and generation of offer and regret letters
- Assures the hiring process is efficient and appropriate for new colleagues' introduction to the organization
- Consult regularly with the appropriate Generalist to ensure proper HR support for specific client areas
- Refer employee relations issues to the appropriate Generalist for follow-up
- Assists with placing colleagues eligible for transitional duty in the Lahey
- Meet with internal applicants for career counseling and external applicants for informational interviews
- Maintain recruitment statistics for both internal tracking and external reporting purposes
- Monitor recruitment activity to ensure that Lahey's commitment to diversity and workplace flexibility is met; recommend alternative staffing solutions, when necessary, to advance this commitment
- Interacts frequently with HR representatives to share resources and discuss recruitment and staffing strategies
Administrative Assistant
Falco K9
07.2020 - 10.2021
- Responding to emails and phone calls from prospective and current clients
- Schedule sessions with clients and ensure the appropriate trainer will most benefit their needs
- Schedule management of 6 trainer's daily appointments
- Order supplies for the office & the trainers as needed
- Ensuring client forms are ready for incoming appointments
- Enrolling new clients and updating information about current clients in our database
- Maintain a schedule for the Board and Train Program and Academy Program and book boarding for canines
- I am scheduling the pickup and drop-off training sessions
- Ensuring all-day school dogs are checked in and out and pictures are sent to owners daily
- Maintaining records on each dog (Vaccination Certificates, specific client concerns, etc.)
- Mailing out merchandise purchased by clients via the Falco K9 website
- Paying bills/compiling weekly payroll
- Review resumes for positions that would become available, schedule interviews, and perform onboarding duties
Executive Assistant
Natixis
10.2019 - 01.2020
- Supported Director of Human Resources, SVP of Human Resources, and VP of Human Resources
- Calendar management, domestic and global travel arrangements
- Invoicing for three internal business models using Concur and Basware
- Coordinated the interview scheduling and reference checks for the recruiting team while sourcing in all departments
- Entering new candidates and Co-op applicants into Jobvite
- Coordinating the onboarding packaging for all new hires
- Maintained the Natixis University website, entering new courses offered to employees
Human Resources Manager
Marion Manor
01.2018 - 09.2019
- Worked daily with the Human Resources Director to support all functions of the Human Resources Department
- Responsible for assisting the HR Director in managing all aspects of the facility's personnel regarding interviewing, hiring, orientation and training, records management, employee relations, and retention
- Responsible for all personnel transactions, including evaluating and disciplinary actions up to and including terminations, benefits administration, and payroll coordination
- Daily responsibilities also include maintaining HR databases and monitoring employee benefit deductions to ensure proper premium payment via payroll check
- In charge of all general wage adjustments, quality assurance audits, employee physicals, employee TB screenings, I9 Reverifications, and CORI checks on all new applicants
- Assist in open enrollment periods for employee benefits
- Support management by providing human resources advice, counsel, and decisions: analyzing information and applications and has the authority to advise and direct managers regarding appropriate actions in response to employee issues
- Participate & coordinate monthly team-building events for internal staff and residents
Talent Advisor
Kelly Services, Inc.
04.2017 - 12.2017
- Onsite Nissan North America
- Designated to assist the Nissan Operations Manager and supervisors in supporting the temporary workforce on first and second shifts at the Nissan Parts Distribution Center
- As a Talent Advisor, my role essentially extends Nissan's human resources department by developing and maintaining relationships with customers and temporary employees through a high level of dedicated service
- Responsible for building and maintaining relationships with Nissan and Kelly employees, building growth within the account, and providing a high level of service to the customers and Kelly employees
- Key performance metrics measure the business goals aligned with this role, such as cycle time, turnover, filled orders, account growth, and customer and employee satisfaction
- I will ultimately be responsible for being the face of the client to our internal community and for being the face of Kelly Services to Nissan
- Demonstrate excellent problem-solving skills, multi-tasking skills, and high problem-solving ability and customer service skills
- Additional responsibilities include processing and answering questions about entering payroll in People Net and tracking vacation time
- Handle all new hire orientation and paperwork, workers' compensation/FMLA administration support, coaching/counseling contract employees when necessary, and handling terminations for contract employees
Program Coordinator II
Commonwealth of Massachusetts
11.2014 - 03.2017
- Support the Director and Deputy Director of HPL in initiatives to improve overall HPL operations and enforcement activities
- Liaise with Board Executive Directors and HPL staff to collect and organize time-sensitive information, data, and strategic planning projects as necessary
- Responsibilities include coordinating, implementing, and tracking Strategic Planning priorities, writing, reviewing, and updating policies and templates for the Division of Health Professions Licensure, and standardizing these materials across the Bureau where applicable
- Collect, run, and analyze CEU audits on licensees for the various Boards
- Coordinate, implement, and track the completion of strategic planning goals & initiatives
- Develop and track the progress of HPL staff training plans and assess the HPL's future needs for additional training
- I oversee and coordinate HPL's web liaison program, including, but not limited to, posting time-sensitive alerts and important public Board materials
- Oversee HPL website development, including recommendations for uniformity and consistency throughout HPL
- Review and pull all viable candidates from the Taleo database, set up interviews, and conduct reference calls once a candidate has been chosen to continue the hiring process in Taleo and confirm with Human Resources
Administrative Assistant
St. Elizabeth's Medical Center
05.2011 - 11.2014
- Provides superior customer service to internal and external clients, customers, and colleagues as referenced in the Service Excellence Standards
- Responsible for ensuring all necessary paperwork, insurance approvals, and physician orders have been submitted correctly to support performing procedures and patients' appointments
- Calendar maintenance for all patient appointments and procedures for two physicians and the intake coordinator for cardiology and the cardiovascular department
- Personal calendar maintenance for two cardiovascular physicians
- Performs all clerical and secretarial services, including typing, photocopying, and mail sorting
- Maintain departmental files and ensure their confidentiality
- Triage and respond to phone calls, voicemails, and emails
- Establish and maintain departmental databases and prepare reports
Licensing Office Manager / Program Coordinator IV
Commonwealth of Massachusetts
11.2005 - 05.2011
- Processed inquiries from physicians, physician groups, and healthcare facility personnel concerning licensing requirements and exchange information
- In-depth knowledge of full, renewal, and limited license procedures
- Provide information to consumers and outside agencies concerning licensing policies and procedures
- Review license applications to identify documentation for malpractice and other legal issues
- Responsible for preparing memoranda for licensing cases with physician information, waiver requests, privileging issues, etc., for review by the Licensing Committee
- Reviewed all resumes and performed interviews for potential hires for the Licensing Division
- Supervised and managed the Licensing Division in addition to any temporary staff
- Met with and prepared all employee performance review forms for the Licensing Division
- Prepared agenda and minutes for Triage Committee meeting
- Provided ongoing training for licensing staff to ensure all staff members were updated on data collection changes and document licensure requirements
Senior Staffing Manager
Professional Staffing Group Inc.
06.2004 - 11.2005
- Responsible for developing new business and maintaining current relationships with all accounts related to the Commonwealth of Massachusetts and Colleges of the Fenway
- Conducted full-cycle recruitment activities, including sourcing, screening, interviewing, consulting, evaluating, and placement of professionals
- Developed and maintained an extensive client and employee database by maintaining solid working relationships through constant check-in calls and face-to-face meetings and providing excellent customer service
- Coordinated and facilitated the training and screening for all new employees
- Managed over 80 temporary employees, including benefits, monthly reviews, payroll, new hire screenings, orientation, and terminations
- Performed reference checks, background checks, and drug screens
- Investigated and responded to quality issues; prepared and implemented quality assurance measures; counseled employees on appropriate concerns
- Familiar with guidelines, rules, laws, and regulations concerning the Commonwealth of Massachusetts personnel system and payroll processing
- Experienced working directly with the Executive Office of Health and Human Services
Staffing Agent
Randstad North America
09.2002 - 05.2004
- Supported human resource requirements at AstraZeneca and Bose Corporation
- Managed a temporary workforce of 150 plus employees
- Proactively sold Randstad's offerings and services to various candidates and clients
- Managed and documented pre-employment processes, including reference checks, I9 documentation, background checks, education verifications, drug screens, and physical assessments
- Negotiated candidate pay rates and employment terms with both candidates and clients
Education
Paralegal Studies
Quincy Community College
06.1991
Skills
- Applicant Tracking Systems
- Onboarding Process Management
- Behavioral Interviewing
- Job Posting Optimization
- Pipeline Maintenance
- Talent management
- Documentation and Recordkeeping
Volunteer Experience
Quincy Animal Shelter, 04/08, 11/12
Computer Experience
- Claris
- Microsoft Windows
- Outlook
- Word
- Excel
- PowerPoint
- PeopleSoft
- Taleo
- UltiPro
- Mac
- Workday
Timeline
Senior Talent Acquisition Specialist
Beth Israel Lahey Health
09.2023 - 10.2024
Contract Recruiter
Planet Professionals / Beth Israel Lahey Health
03.2022 - 09.2023
Administrative Assistant
Falco K9
07.2020 - 10.2021
Executive Assistant
Natixis
10.2019 - 01.2020
Human Resources Manager
Marion Manor
01.2018 - 09.2019
Talent Advisor
Kelly Services, Inc.
04.2017 - 12.2017
Program Coordinator II
Commonwealth of Massachusetts
11.2014 - 03.2017
Administrative Assistant
St. Elizabeth's Medical Center
05.2011 - 11.2014
Licensing Office Manager / Program Coordinator IV
Commonwealth of Massachusetts
11.2005 - 05.2011
Senior Staffing Manager
Professional Staffing Group Inc.
06.2004 - 11.2005
Staffing Agent
Randstad North America
09.2002 - 05.2004
Paralegal Studies
Quincy Community College