Nature, Hiking, Meditation, Yoga
Janet Thomas
Kingston,GA
Summary
Passionate and dedicated professional with a proven track record of providing exceptional care and support to individuals. Excel in multidisciplinary team environments, leveraging excellent communication, interpersonal, and leadership skills. Actively involved in the Diversity Committee and Community Service Committee at the Atlanta Commercial Board of Realtors, demonstrating commitment to fostering inclusivity and giving back to the community. As a CCIM candidate, honed skills in team building, management, communication, budgeting, and analytics. These competencies enable thorough market research, data analysis, contract negotiation, and efficient project management. Deeply invested in staying up-to-date on the latest trends and opportunities in the field and contributing to the growth and development of the communities served. Ultimate goal is to consistently provide excellent value and service to clients, ensuring their satisfaction and trust.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Commercial Realtor
Windy Peach Realty
01.2023 - 01.2024
- 1
- Created and presented marketing proposals to potential buyers and sellers 2
- Engaged with clients to offer effective solutions to their current concerns 3
- Built relationships with lenders, realtors, developers 4
- Well versed and knowledgeable regarding the current activities of the real estate market 5
- Facilitated and negotiated the closing of retail restaurant leases 6
- Managed property development project details with the architects, contracts, tenants, and landlord 7
- Tenant leasing representation/sales 8
- Acquisitions 9
- Site Selection
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Negotiated contracts on behalf of clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
Commercial Realtor
Century 21 Connect Realty
01.2021 - 01.2023
- 1
- Created and presented marketing proposals to potential buyers and sellers 2
- Engaged with clients to offer effective solutions to their current concerns 3
- Built relationships with lenders, realtors, developers 4
- Well versed and knowledgeable regarding the current activities of the real estate market 5
- Facilitated and negotiated the closing of retail restaurant leases 6
- Managed property development project details with the architects, contracts, tenants, and landlord 7
- Tenant leasing representation/sales 8
- Acquisitions
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Negotiated contracts on behalf of clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Commercial Realtor
JPAR
01.2019 - 10.2021
- 1
- Worked on retail, land site acquisition projects for retail and land clients 2
- Effectively built trustworthy relationships to obtain referrals and consist of business 3
- Created and presented marketing proposals to potential buyers and sellers 4
- Tenant Rep/Leasing 5
- Project Management 6
- Site Selection
- Educated clients by delivering explanations of short sales processes, mortgage loan processing, and foreclosures.
- Compared recently sold area properties to determine competitive market prices.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Negotiated contracts on behalf of clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
Commercial Realtor
Coldwell Banker Commercial Metro Brokers
01.2018 - 01.2021
- 1
- Engaged with clients to offer effective solutions to current concerns 2
- Created and presented marketing proposals to potential buyers and sellers 3
- Negotiated contract terms and conditions on behalf of tenant. 4
- Market Analysis 5
- Sales/ Leases 6
- Acquisitions
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Negotiated contracts on behalf of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show tenants and buyers prospective homes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Reviewed and executed confidential documents, contracts and disclosures.
Travel Agent/Independent Business Owner
Paycation
01.2014 - 01.2016
- Client and Vendor Relations
- Marketing and Promotions
- Hospitality and Travel Management
- Strategic and logistical planning
- Budgeting and Cost Control
- Determined customer needs and provided world' class service to corporate, leisure, and group travel customers.
- Interacted via phone and e-mail with clients
- Booked airfares, hotels, and cars
- Aided clients regarding passports and visas
- Developed knowledge and experience in all areas of operations for full- service travel
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Followed up with customers to increase customer service with travel plans.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed approximately 30 incoming calls, emails, and faxes per day for customers
Nurse Assistant/ HR Department
Guardian Hospice
10.2010 - 05.2015
- Monitor patient condition by observing physical and mental condition, intake and output
- Record patient information by clinical documentaries entries
- Educate patients and their families of diagnosis, future prognostics, and medication scheduling
- Personal Healthcare for Geriatrics and Pediatrics patients
- Assisted HR department regarding payroll and department documentation
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier/Customer Service
Wal-Mart
05.2008 - 05.2010
- Collected cash from customer
- Provided Good Communication Skills Customers
- Resolved Customers issue within a timely manner
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Collection Manager
Rescuity Collection Agency
01.2006 - 10.2006
- Structure an efficient call back strategy to drive productivity levels
- Build strong customer relations
- Handling a high influx of in-inbound calls pertaining to the reconciliation and collection of delinquent accounts
- Assisting registered representatives in establishing new business leads
- Prepared accounts receivable-related journal entries for accounting month-end close.
- Responded to requests for new or increased open account credit limits.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Supported financial director with special projects and additional job duties.
- Developed strategic plans for day-to-day financial operations.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Complied with established internal controls and policies.
Education
BS Integrated Health Science - undefined
Kennesaw State University
Phlebotomy Technician, Patient Technician, Nursing - Nursing
Georgia Medical Institute
Honors Graduate - undefined
Gentry High School
License -
Barney And Fletcher Real Estate School
Skills
Technical Skills- Multi -Task
- Organization Skills- Prioritize
- Problem Solving -Dependability
- Interpersonal Skills -Communication
- Willingness to learn
- Budgeting
- Communication
- Client Relations
- Management
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Word
- Team Building
- Market Analysis
- Contract Negotiations
- Leadership
- Strategic Planning
- Negotiations
- Negotiation expertise
- Deal structuring
- Investment strategies
- Property valuation
- Zoning regulations
- Due diligence
- Lead Generation
- Offer documentation
- Communication Skills
- Commercial Real Estate
- Negotiation
- Professionalism
- Pricing strategy
- Market Research
- Team building
- Problem-solving abilities
- Coordinate closings
- Adaptability
- Customer Satisfaction
- New business acquisition
- Time management abilities
- Client Retention
Certification
- [Human Research- Social, Behavioral, & Education Research with Human Subjects] Training - (10/2024)
- [Real Estate] License - [2018]
Interests
Timeline
Commercial Realtor
Windy Peach Realty
01.2023 - 01.2024
Commercial Realtor
Century 21 Connect Realty
01.2021 - 01.2023
Commercial Realtor
JPAR
01.2019 - 10.2021
Commercial Realtor
Coldwell Banker Commercial Metro Brokers
01.2018 - 01.2021
Travel Agent/Independent Business Owner
Paycation
01.2014 - 01.2016
Nurse Assistant/ HR Department
Guardian Hospice
10.2010 - 05.2015
Cashier/Customer Service
Wal-Mart
05.2008 - 05.2010
Collection Manager
Rescuity Collection Agency
01.2006 - 10.2006
BS Integrated Health Science - undefined
Kennesaw State University
Honors Graduate - undefined
Gentry High School
- [Human Research- Social, Behavioral, & Education Research with Human Subjects] Training - (10/2024)
- [Real Estate] License - [2018]
Phlebotomy Technician, Patient Technician, Nursing - Nursing
Georgia Medical Institute
License -
Barney And Fletcher Real Estate School
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