Janet Van Kirk
Administrative Professional
Saint Cloud,FL
Summary
Focused Administrator aiming to leverage 20+ years of experience effectively executing Administrative and Accounts Payable tasks. Thorough and driven with a team-oriented attitude and a dedication to perpetuating the Company's mission and values. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Sr. Reimbursements Analyst
Cru (Campus Crusade For Christ)
Orlando, Florida
05.2019 - Current
- • Ensuring accurate and timely reimbursement of business expenses and healthcare expenses
- • Providing excellent customer service to assist employees with questions and problems
- • Providing management with monthly, quarterly, and annual reimbursement analysis reports
- • Complying with HIPAA guidelines
- • Creating taxable paycheck payments
- • Adjusting non-taxable reimbursement payments into taxable payments.
- • Displaying high level of attention to detail
- • Issuing reimbursement advances and tracking justification of those funds
- • Coaching team members providing training and education opportunities
Administrative Assistant to the General Manager
Clarke American Check Printers
Orlando, Florida
10.1996 - 05.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed routine clerical tasks by scanning, filing and copying documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared project documents, reports and brochures.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Worker's Compensation Specialist
Traveler's Insurance Co.
Orlando, Florida
05.1990 - 10.1996
- Worked with injured workers to understand requirements and provide exceptional Customer service for their on the job injury claims
- Directed and coordinated various investigations conducted by field investigation team
- Collaborated with claims department and industry anti-fraud organizations to resolve claims
- Followed up with insured individuals regarding premium and deductibles payments
- Maintained contact with claimants and attorneys to determine treatment status
Education
High School Diploma -
William R Boone High School
Orlando, FLSkills
Excellent written and oral communicationCustomer relationsDetail orientedData entryConcur ExpensePeopleSoft HRHIPAA complianceExpense trackingEntry verificationInvoice and payment processing
Excellent work ethic
Written Communication
Responsible
Spreadsheet management
Office administration
Accomplishments
- Implemented a new corporate card Business Expense Reimbursement System using the Concur platform for 6,000+ employees
- Superior customer service to resolve complex problems and customer complaints
- Assist in training new employees in processing standards, procedures and on financial policies
Timeline
Sr. Reimbursements Analyst
Cru (Campus Crusade For Christ)
05.2019 - Current
Administrative Assistant to the General Manager
Clarke American Check Printers
10.1996 - 05.2005
Worker's Compensation Specialist
Traveler's Insurance Co.
05.1990 - 10.1996
High School Diploma -
William R Boone High School