Janet Velez
STATEN ISLAND,NY
Summary
Certified Dental Assistant with hands-on experience. Skilled at chairside assisting, dental radiography and building relationships with patients. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice.
Overview
16
16
years of professional experience
Work History
Dental Assistant
HDR Dental
Staten Island, NY
05.2022 - Current
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Stocked rooms with supplies, cleaned trays and changed linens between patients while providing support services.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
Markdown Associate
Burlington
Staten Island, NY
09.2018 - 10.2019
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
Customer Service Representative
Time Warner Cable
Staten Island, NY
06.2011 - 02.2014
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
Overnight Stocker
Kohl's
Staten Island, NY
05.2008 - 06.2011
- Received and stocked merchandise in a timely manner.
- Restocked shelves according to plan-o-grams set up by management team.
Education
Certification/BLS - Dental Assisting/Basic Life Support
College of Staten Island of The City University of New York
Staten Island, NY03-2024
Some College (No Degree) - Liberal Arts and General Studies
New York University
New York, NYLanguages
Spanish
Professional
Timeline
Dental Assistant
HDR Dental
05.2022 - Current
Markdown Associate
Burlington
09.2018 - 10.2019
Customer Service Representative
Time Warner Cable
06.2011 - 02.2014
Overnight Stocker
Kohl's
05.2008 - 06.2011
Certification/BLS - Dental Assisting/Basic Life Support
College of Staten Island of The City University of New York
Some College (No Degree) - Liberal Arts and General Studies
New York University