Summary
Overview
Work History
Skills
References
Timeline
Receptionist
Janet Wheeler

Janet Wheeler

St. Louis,MO

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

29
29
years of professional experience

Work History

Senior Claims Manager

SCI Flooring | United Carpet Co
Hazelwood, MO
10.2024 - 04.2025
  • Managed claims for damaged or defective flooring to ensure customer satisfaction.
  • Responsible for tracking and collecting manufacturers' credits and rebates.
  • Handle all manufacturer invoices swiftly and accurately.
  • Facilitated order taking and quote creation via telephone communication and email interaction.

Human Resources Manager

United Carpet Co
Hazelwood, MO
03.2022 - 10.2024
  • Administered employee benefits programs in coordination with payroll processing, including 401(k), health insurance, and PTO accruals.
  • Ensured compliance with garnishment orders and other legal requirements affecting employee pay.
  • Managed the processing of new hires and terminations in the payroll system.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.

Purchasing Manager

United Carpet Co
Hazelwood, MO
09.2007 - 02.2020
  • Oversaw entire process of purchasing and monitored deliveries for accuracy.
  • Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
  • Negotiated contracts with vendors to secure the best possible prices for goods and services.
  • Coordinated importation of items via ocean, air, rail, and OTR.
  • Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
  • Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.

Installation Manager

Advance Carpet One Floor & Home
Kirkwood, MO
05.1996 - 09.2007
  • Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
  • Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
  • Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
  • Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.

Skills

  • Business administration
  • Payroll management
  • Employee onboarding and offboarding
  • Procurement management
  • Inventory management
  • Vendor management
  • Project management
  • Claims auditing and processing
  • Team management
  • Expense tracking
  • Verbal and written communication
  • Problem solving
  • Organization
  • Motivation
  • Adaptability
  • Trustworthiness
  • MS Office Suite

References

References available upon request.

Timeline

Senior Claims Manager

SCI Flooring | United Carpet Co
10.2024 - 04.2025

Human Resources Manager

United Carpet Co
03.2022 - 10.2024

Purchasing Manager

United Carpet Co
09.2007 - 02.2020

Installation Manager

Advance Carpet One Floor & Home
05.1996 - 09.2007

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Janet Wheeler