Janet White
Ahoskie,NC
Summary
Hardworking and motivated Manager with 30 years of experience and record of success in mutiple industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Private Nanny
Dr. Ravali Janagama
Ahoskie, North Carolina
01.2010 - 01.2024
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Provided positive reinforcement through rewards systems for good behavior.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Prepared meals according to dietary needs of the family's children.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Assisted with homework, tutoring and school projects as needed.
- Transported children to and from school, extra-curricular activities and play-dates.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Facilitated safe, caring and warm environment for children to stimulate development.
- Led hands-on activities consistent with child's interests and skills.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Transported the children safely to appointments, social engagements or recreational activities.
- Tutored children in multiple school subjects to boost educational performance.
- Took children to and from school and extra-curricular activities.
- Traveled with family to help with vacation activities and childcare.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
Substitute Teacher, K-12
Bertie County Schools
Windsor , NC
08.1993 - 06.2012
- Graded student assignments and exams and discussed results.
- Supported special needs students by providing individual instruction as needed.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Ensured that each student had access to appropriate materials and resources.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Prepared objectives and outlines for courses of study.
- Attended training and workshops to improve teaching skills.
- Maintained accurate records of student performance, attendance, and behavior.
- Developed creative learning strategies to engage all types of learners.
- Left notes for head teacher about notable students, events and problems.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Tutored students individually and in small groups to help with difficult subjects.
- Maintained classroom order and enforced school and class rules.
- Implemented school policies and procedures in the classroom.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Explained assignments and relayed information from lead teacher.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Took attendance and maintained attendance records during period as substitute.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
- Answered student questions about course concepts.
- Promoted a safe and secure atmosphere within the classroom setting.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided feedback on assignments or projects given by the regular teacher.
- Operated computers or audio-visual aids to supplement class presentations.
- Organized lesson plans and activities for students.
- Organized classroom activities, games and tasks to enhance interactive learning experience.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Graded tests and assignments using head teacher's grading guidelines.
- Followed established lesson plans to continue learning trajectory.
- Monitored student progress throughout the day.
- Planned and completed group projects, working smoothly with others.
- Understood and followed oral and written directions.
Paraprofessional
New Life Community Support Inc.
Ahoskie, NC
04.2007 - 03.2008
- Presented social programs to educate community and improve participation in counseling services.
- Counseled patients individually and in group sessions.
- Performed research tasks to increase knowledge of human behavior and performance.
- Counseled individuals struggling with depression, anxiety, bipolar disorder, schizophrenia, substance abuse.
- Referred clients to external resources for additional support.
- Maintained accurate records of client interactions and services provided.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Led therapeutic activities designed to improve communication skills, self-esteem, problem solving abilities.
- Developed and optimized treatment plans to help clients continue to progress.
- Provided referrals when appropriate for additional medical or psychological assistance.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Collaborated with other mental health professionals to ensure proper care for clients.
- Developed treatment plans based on client mental and physical conditions.
- Helped clients develop healthy lifestyle habits including nutrition choices and physical activity routines.
- Created client treatment plans based on assessments and goals.
- Modified treatment plans to support client goals and status.
- Monitored client progress towards goals identified in treatment plans.
- Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
- Collected client information through interviews, observations and tests.
- Developed crisis intervention strategies to respond to potential behavioral issues or emergencies.
- Assisted in the development of treatment plans for clients with mental illness.
- Conducted assessments, interviews, and observations of clients.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Recognized by management for providing exceptional customer service.
Cashier, Manager, Accounting
Wal Mart No. 1950
Ahoskie, NC
04.1994 - 02.2007
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed customer payments quickly and returned exact change and receipts.
- Balanced daily transactions on a computerized point-of-sale system.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Welcomed customers, offering assistance to help find store items.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned items and checked pricing on cash register for accuracy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
- Followed company security procedures for handling large sums of money.
- Counted and balanced cashier drawers.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Processed refunds for worn, damaged and broken merchandise.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Leveraged word skills to input and compile data gathered from various sources.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented strategies designed to reduce shrinkage rates through improved loss prevention efforts.
- Maintained accurate inventory records, monitored stock levels and placed orders as necessary.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Created and managed budgets for travel, training and teambuilding activities.
- Delegated work to staff, setting priorities and goals.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Handled shift overstock, restocking and inventory control.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Reviewed weekly sales reports and identified areas for improvement in order to increase profit margins.
- Supervised a team of 10 retail associates, providing leadership and guidance while ensuring adherence to company policies.
- Worked closely with sales associates to complete tasks.
- Ensured accuracy of all financial transactions including cash deposits, refunds and exchanges and gift card redemption.
- Inspected merchandise regularly for quality control purposes prior to stocking shelves or racks.
- Generated monthly reports detailing sales figures, expenses incurred or customer feedback received.
- Monitored store operations for compliance with safety regulations, health codes and security standards.
C & J's Country Cooking
Owner/Janet White
Murfreesboro, NC
04.2003 - 2013
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Developed and implemented business strategies to increase profitability and market share.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Determined pricing for products or services based on costs and competition.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed pricing models based on cost analysis of materials, labor, overhead expenses.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Took care of escalated customer concerns to increase satisfaction.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Interviewed, trained and supervised employees.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Implemented campaigns and promotions to help with developing goods and services.
- Built strong vendor relationships by providing exceptional customer service throughout the supply chain process.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Kept records for production, inventory, income, and expenses.
- Conferred with customers to understand needs and finalize purchase orders.
- Supervised staff, managed payroll and ensured compliance with labor regulations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Delegated work to staff, setting priorities and goals.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Kept up-to-date on regulatory changes affecting business operations.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
Education
Bachelor of Arts - Sociology
Shaw University
Raleigh, NC05-2002
Effective Teacher Training - Education
Roanoke Chowan College
Ahoskie, NC08-1994
High School Diploma -
Bertie High School
Windsor, NC06-1979
Some College (No Degree) - Substitute Teacher Workshop
Bertie County School
Windsor, NCSome College (No Degree) - Manual Sign Language
Roanoke Chowan College
Ahoskie, NCSkills
- Activities Planning
- Educational Support
- Social Integration
- Schedule Management
- Infant Care
- Light Housekeeping
- Appointment Scheduling
- Medication Administration
- Educational Activities
- Dependable and Responsible
- Documentation
- Computer Skills
- Lesson Planning
Accomplishments
- Flagger Training Course- National safety Council
- Academic Achievement, Shaw University
- Marketing Your Business through the 91’
- State of N.C. Certificates of Appreciation
Affiliations
- President of the soup kitchen (hot foods program) at Ballard’s
- Grove Missionary Church, Eure NC, prepare food, serve, and deliver. Train volunteers safe food practice, program is design to feed the hungry.
- Ordained as a Trustee for church (Ballads Grove
- Baptist Church) President of the Senior Choir.
- Coordinator of the Juneteenth Celebration for Community/Wal-Mart Involvement
- Chairperson/Representative for (CMN) Children’s Miracle Network,The Hospital Of The King’s Daughters. Served on The Leadership
- Council for 2 years, Volunteered for Telethon for 2 years, 2000 selected as Co Chairman for CMN for Wal-Mart.
- Girl Scout Leader-educational activities, games, socializing, making arts and crafts, Brownie Troop # 641
- 2000-Present Private Tutoring for Middle School children in Comprehensive Reading
- Board Member (Chairperson) with the KEC Center, Adult Day Care Center (Powellsville NC)
Hobbies:
- Enjoy fishing, basketball, reading, volleyball, volunteering in the community, traveling, shopping, dancing, and fundraising for charity. Enjoy singing in the choir.
Languages
English
Limited
Websites
Certification
- Certificate of Appreciation (For Support And Leadership for 1999) Wal-Mart & Super center Region 48, District 466
References
References available upon request.
Timeline
Private Nanny
Dr. Ravali Janagama
01.2010 - 01.2024
Paraprofessional
New Life Community Support Inc.
04.2007 - 03.2008
C & J's Country Cooking
Owner/Janet White
04.2003 - 2013
Cashier, Manager, Accounting
Wal Mart No. 1950
04.1994 - 02.2007
Substitute Teacher, K-12
Bertie County Schools
08.1993 - 06.2012
Bachelor of Arts - Sociology
Shaw University
Effective Teacher Training - Education
Roanoke Chowan College
High School Diploma -
Bertie High School
Some College (No Degree) - Substitute Teacher Workshop
Bertie County School
Some College (No Degree) - Manual Sign Language
Roanoke Chowan College
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