Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janet White

Kalamazoo

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Self-motivated Administrator who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Administrator

Baruch Senior Ministries
12.2018 - Current
  • Responsible for managing the overall facility operations and leading by example with regard to customer service, employee relations, and quality assurance while maintaining compliance with all applicable laws, regulations.

Select, hire, supervise, and develop qualified personnel, to lead all major departments while ensuring continuity and consistency in delivery and quality of services.

  • Responsible for sales and marketing activities while developing and implementing annual business plans that achieves the financial goals and maintains high occupancy.


  • Responsible for monitoring overall care and appearance of the residents by working with Resident Care Managers to ensure resident receive care as indicated in their individual service plans including but not limited to cleanliness, neatness, good grooming, and evidence of proper ADL care.
  • Monitor the overall quality/cleanliness of the facility to include resident rooms, and all common areas during rounds, and work with each department to ensure the facility is in good repair, and presentable at all times.
  • Ensure marketing material are kept updated, informative, and professional.
  • Develop and submit Marketing Plans.
  • Conduct competitive analysis annually.
  • Develop, increase, and maintain referral resources.
  • Assist with developing an annual budget for the facility, while ensuring each leadership team is knowledgeable and accountable for their department's budget, and assist all departments with meeting their monthly budget.
  • Responsible for setting up model rooms, conducting tours, tracking and following up on inquiries.
  • Responsible for facilitating admissions and completing all required paperwork while ensuring compliance with licensing and Baruch Senior Ministries rules and regulations.
  • Audit/assist with resident files, and charts to ensure service plans, assessments, and Health Care Appraisal are kept current and up to date.
  • Audit staff files to ensure compliance with licensing, and Baruch Senior Ministries rules and regulations.
  • Assist, develop, and conducts orientation class for new hires.
  • Responsible for formulating and submitting Corrective Action Plans.
  • Finalize and submit payroll.
  • Conducts fire, evacuation drill.


The above should not be interpreted as all-inclusive, this is to identify major responsibilities I am responsible for.

Administrator

Leisure Living Management/Baruch Senior Ministries
02.2012 - 12.2018
  • Responsible for managing the overall facility operations and leading by example with regard to customer service, employee relations, and quality assurance while maintaining compliance with all applicable laws, regulations.
  • Select, hire, supervise, and develop qualified personnel, to lead all major departments while ensuring continuity and consistency in delivery and quality of services.
  • Responsible for sales and marketing activities while developing and implementing annual business plans that achieves the financial goals and maintains high occupancy.
  • Responsible for monitoring overall care and appearance of the residents by working with Resident Care Managers to ensure resident receive care as indicated in their individual service plans including but not limited to cleanliness, neatness, good grooming, and evidence of proper ADL care.
  • Responsible for accounts payable, acounts receivable, human resources, census reporting.
  • Monitor the overall quality/cleanliness of the facility to include resident rooms, and all common areas during rounds, and work with each department to ensure the facility is in good repair, and presentable at all times.
  • Ensure marketing material are kept updated, informative, and professional.
  • Develop and submit Marketing Plans.
  • Conduct competitive analysis annually.
  • Develop, increase, and maintain referral resources.
  • Assist with developing an annual budget for the facility, while ensuring each leadership team is knowledgeable and accountable for their department's budget, and assist all departments with meeting their monthly budget.
  • Responsible for setting up model rooms, conducting tours, tracking and following up on inquiries.
  • Responsible for facilitating admissions and completing all required paperwork while ensuring compliance with licensing and Baruch Senior Ministries rules and regulations.
  • Audit/assist with resident files, and charts to ensure service plans, assessments, and Health Care Appraisal are kept current and up to date.
  • Responsible for staff files to ensure compliance with licensing, and Baruch Senior Ministries rules and regulations.
  • Conducts orientation class for new hires.
  • Responsible for formulating the nursing staff schedule, and on call for scheduling emergencies.
  • Responsible for formulating and submitting Corrective Action Plans.
  • Finalize and submit payroll.
  • Conducts fire, evacuation drill.
  • The above should not be interpreted as all-inclusive, this is to identify major responsibilities I am responsible for

Director of Resident Services

Leisure Living Management
06.2005 - 02.2012
  • Responsible for planning, organizing, developing and directing the overall clinical operations of the facility in accordance with current federal, state and local licensing requirements to ensure the highest degree of quality care is maintained at all times.
  • Participated in the budgeting process with the administrator and be responsible for working within the budget guidelines as it relates to resident care.
  • Responsible for participating in hiring, training, and developing staff.
  • Responsible to ensure provision of high quality resident care.
  • Responsible for regular and consistent communication with residents, resident's family members and or designated representatives to foster satisfaction and establish relationships.
  • Responsible for reporting concerns of staff and residents to the administrator.
  • Responsible for completing annual assessments.
  • Responsible for updating, changing and formulating resident service plans.
  • Responsible for obtaining annual health care appraisals and standing orders.
  • Responsible for executing medical orders.
  • Responsible for ensuring physician orders and treatment are processed and being carried out as ordered.
  • Responsible for ensuring staff assignments are assigned and completely appropriately.
  • Responsible for implementing resident schedules (bathing, turning, toileting, etc.)
  • Responsible for scheduling, coordinating and documenting regular care conferences, following up on any concerns, and ensuring proper revenues are secured.
  • Serves as back up to Resident Caregivers and Resident Care Specialist.
  • Completes and audits incident reports for plan of correction and implements corrections.

The above is not to be interpreted as all inclusive. It is intended to identify major responsibilities.

Nursing Services Manager Aka Resident Care Manager

Leisure Living Management
04.2002 - 06.2005
  • Responsible for managing resident care; administering medications and treatments while ensuring proper procedures are being followed.
  • Responsible for ensure residents are treated with dignity and respect, and receive quality care according t individualized care plans. Ensure the safety of residents.
  • Responsible for performing rounds with physicians.
  • Responsible for checking incoming medication administration records against physicians orders for accuracy.
  • Participates in the delivery of care (bathing, toileting, feeding, etc.)
  • Conducts monthly medication, and cart audits to identify opportunities for improvement, and provides feedback to the administrator
  • Oder/re-order medical supplies and prescriptions.
  • Completes annual staff competency skills checklist.
  • Monitor daily work assignments of staff to ensure task are completed.
  • Report concerns to primary care physician, and follow through on orders.
  • Train new staff on caregiving, and dispensing medications.

The above is not to be interpreted as all-inclusive. It is intended to identify major responsibilities.


House Manager

Leisure Living Management
09.1999 - 04.2002
  • Responsible for managing resident care; administering medications and treatments while ensuring proper procedures are being followed.
  • Responsible for ensure residents are treated with dignity and respect, and receive quality care according t individualized care plans. Ensure the safety of residents.
  • Responsible for performing rounds with physicians.
  • Responsible for checking incoming medication administration records against physicians orders for accuracy.
  • Participates in the delivery of care (bathing, toileting, feeding, etc.)
  • Conducts monthly medication, and cart audits to identify opportunities for improvement, and provides feedback to the administrator
  • Oder/re-order medical supplies and prescriptions.
  • Completes annual staff competency skills checklist.
  • Monitor daily work assignments of staff to ensure task are completed.
  • Report concerns to primary care physician, and follow through on orders.
  • Train new staff on caregiving, and dispensing medications.

The above is not to be interpreted as all-inclusive. It is intended to identify major responsibilities.

Lead Medication Technician

Leisure Living Technician
11.1998 - 09.1999
  • Provides care for residents, such as assistance with bathing, toileting, transferring, feeding ect.
  • Performs housekeeping, laundry, and kitchen task as assigned.
  • Administers medications and medical treatments per physician's orders.
  • Up-hold patient satisfaction by carefully administering medications according to physician orders and monitoring for side effects.
  • Responded promptly to medical emergencies involving medications, applying critical thinking skills to assess situations quickly and take appropriate action.
  • Assisted pharmacists with inventory management tasks such as ordering supplies, receiving shipments, and conducting periodic audits for expired medications.
  • Maintained regulatory compliance with state and federal laws regarding prescription medications, ensuring the safety of both patients and staff members.
  • Reduced medication errors by implementing checks and balances at each stage of the medication administration process.
  • Actively participated in quality improvement initiatives related to medication management, identifying areas for process optimization and implementing improvements accordingly.
  • Increased efficiency in the workplace by training new staff members on proper medication passing techniques and protocols.
  • Upheld strict standards of patient privacy and confidentiality while managing sensitive information related to medications and medical conditions.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Reordered medication to maintain adequate supply.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Prioritized tasks effectively during busy shifts to ensure timely delivery of medications without compromising patient safety or quality of care.
  • Enhanced teamwork among nursing staff through effective communication about patient needs, changes in condition, or updates to treatment plans.
  • Serves as back up to the House Manager.


The above should not be interpreted as all-inclusive. It is intended to identify major responsibilities.

Medication Passer

Leisure Living Management
11.1997 - 11.1998
  • Enhanced patient satisfaction by carefully administering medications according to physician orders and monitoring for side effects.
  • Responded promptly to medical emergencies involving medications, applying critical thinking skills to assess situations quickly and take appropriate action.
  • Assisted pharmacists with inventory management tasks such as ordering supplies, receiving shipments, and conducting periodic audits for expired medications.
  • Maintained regulatory compliance with state and federal laws regarding prescription medications, ensuring the safety of both patients and staff members.
  • Reduced medication errors by implementing checks and balances at each stage of the medication administration process.
  • Actively participated in quality improvement initiatives related to medication management, identifying areas for process optimization and implementing improvements accordingly.
  • Increased efficiency in the workplace by training new staff members on proper medication passing techniques and protocols.
  • Upheld strict standards of patient privacy and confidentiality while managing sensitive information related to medications and medical conditions.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Reordered medication to maintain adequate supply.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Prioritized tasks effectively during busy shifts to ensure timely delivery of medications without compromising patient safety or quality of care.
  • Enhanced teamwork among nursing staff through effective communication about patient needs, changes in condition, or updates to treatment plans.

Direct Care Staff

Leisure Living Management
06.1997 - 11.1997
  • Assisted residents with daily living needs.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Assisted with personal hygiene tasks.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.

The above should not be considered as all-inclusive. It is intended to identify major responsibilities.

Education

Diploma

High School Diploma -

Kalamazoo Central High School
Kalamazoo, MI
06.1985

Skills

  • Customer Service
  • Attention to Detail
  • Recordkeeping and File Management
  • Office Administration
  • Documentation And Reporting
  • Decision-Making
  • Team Building and Leadership
  • Personable and Approachable
  • Data Confidentiality
  • Team Collaboration
  • Document Management
  • Staff Management
  • Schedule Coordination
  • Work Planning and Prioritization
  • Relationship Development
  • Goal Setting
  • Employee Supervision
  • Deadline Adherence
  • Business Administration
  • New Hire Onboarding
  • Document Control
  • Strategic Planning
  • Budget Management
  • Timesheet Processing
  • Events Coordination
  • Operations Management
  • Supplies Ordering
  • Project Management
  • Multiple Priorities Management
  • Performance Improvement
  • Flexible Schedule
  • Executive Support
  • Record preparation
  • Information Management
  • Meeting facilitation
  • Cross-Functional Collaboration
  • Contract Processing
  • Program Management
  • Expense Reporting
  • Network Administration
  • Policy writing
  • Expense Monitoring
  • Organizational Skills
  • Excellent Communication
  • Multitasking
  • Active Listening
  • Multitasking Abilities
  • Task Prioritization
  • Written Communication
  • Relationship Building
  • Time Management
  • Problem-Solving
  • Interpersonal Communication
  • Logistics Coordination
  • Audit reporting
  • Process Analysis

Certification

CENA Certification - license# 238305400796E expired 7/30/1998

Senior Living University - 11/24/2015- Assisted Living Administrator Level One Certification - Management Library for Executive Directors Program of Studies.

Senior Living University - 11/24/2015 The Complete Trainer's Guide Successful Training in Assisted Living Certification.

Senior Living University - 4/25/2018 Renewal of Level one and Two Certification - Supervising Front-Line Staff Certification.

ServeSafe Certification 2/12/2019 - 2/12/203

Timeline

Administrator

Baruch Senior Ministries
12.2018 - Current

Administrator

Leisure Living Management/Baruch Senior Ministries
02.2012 - 12.2018

Director of Resident Services

Leisure Living Management
06.2005 - 02.2012

Nursing Services Manager Aka Resident Care Manager

Leisure Living Management
04.2002 - 06.2005

House Manager

Leisure Living Management
09.1999 - 04.2002

Lead Medication Technician

Leisure Living Technician
11.1998 - 09.1999

Medication Passer

Leisure Living Management
11.1997 - 11.1998

Direct Care Staff

Leisure Living Management
06.1997 - 11.1997

Diploma

High School Diploma -

Kalamazoo Central High School
Janet White