Janet White
EMR Application Analyst
Saginaw,MI
Summary
To demonstrate my skills and knowledge of Information Technology within healthcare organizations for (EHR) or EMR. To expand my knowledge and cross train in other sectors of IT with business needs and trends using my problem-solving and analytical skills
Results-driven Applications Analyst system troubleshooting, and data analysis. Excel in problem-solving, teamwork, and adaptability to meet project goals and improve systems.
Overview
10
10
years of professional experience
3
3
Certification
1
1
Associate’s Degree Applied Science
Work History
EMR Applications Analyst
Covenant HealthCare
Saginaw, US
05.2024 - 06.2025
- Experience in application building, troubleshooting, maintenance
- Excellent problem-solving and analytical skills
- Ability to prioritize and manage multiple tasks and projects in a fast-paced healthcare environment.
- Ability to troubleshoot low to moderate complexity end-user issues, workflow problems
- Demonstrates excellent interpersonal, organizational and communication skills.
- Assists with change management, project management, documentation policies, standards, established by the IT Department. Maintenance, requests and new initiatives.
- Understands and follows established change management procedures for testing, documenting, and communicating system changes.
- Maintain system documentation, including workflows, build specifications, and testing protocols.
Infusion Intake Biller
Covenant HealthCare
Saginaw, MI
03.2021 - 05.2024
- Reviewed and verified accuracy of patient insurance information and billing documents.
- Verified insurance eligibility for patients by calling appropriate parties for authorization requests, home infusion and or enteral nutrition benefits.
- Documented all account activity into electronic medical record system ensuring accuracy of data entry.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Support Associate
Covenant HealthCare VNA
Saginaw, US
07.2018 - 05.2021
- Timely scheduled Physical, Occupational, Speech and Nursing staff daily.
- Process Home Health Care Agency discharges for billing.
- Provide excellent communication to patient's and staff
- Enter Home Health Care referral's from internal and external sources
Medicaid Hospital Biller
Covenant HealthCare
Saginaw, US
11.2017 - 06.2018
- Ensured work ques in EPIC such as claim edit's, Quadax and other daily's were complete
- Processed claims to ensure accuracy and authorizations were obtained if needed
- Verified healthcare insurance websites for active coverage.
- Adjusted contractuals, non-medical necessity and write-offs
Billing Specialist
Hospice Compassus
Bay City, US
08.2015 - 11.2017
- Ensure all patients have active Healthcare coverage and diagnosis codes for admission
- Timely submit Notice of Elections to Medicare using DDE
- Process and submit accurate UB-04 claims to multiple Medicaid HMO insurance plans
- Consistently maintain a low aging report percentage on a monthly basis
Education
Associate - Medical Billing Administrative Specialist
Ross College
Saginaw, MI06.2016
Some College (No Degree) - Billing And Coding
Ross Medical Education Center
Saginaw, MI05-2015
High school diploma or GED -
Skills
- System design
- EXCEL
- Healthcare IT
- Application building
- SQL
- IT
- Analysis skills
- EPIC
- APIs
- Medical Billing
- Computer science
- EMR Systems
- EDI
- ICD-10
- Project management
- CPT Coding
- Medical Terminology
- Organizational skills
- Software troubleshooting
- Problem-solving
Certification
- Certified Resolute Hospital Billing Epic Certification
- Certified Home Health Revenue Cycle Epic Certification
- Certified Hospice Revenue Cycle Epic Badge
- Analyst Badge Epic Badge
- Certified Billing and Coding Specialist, 05/2015, 05/2017, 6/2019, 6/2021, 6/2023, 6/2025, 6/2027 NHA Certification.
Timeline
EMR Applications Analyst
Covenant HealthCare
05.2024 - 06.2025
Infusion Intake Biller
Covenant HealthCare
03.2021 - 05.2024
Support Associate
Covenant HealthCare VNA
07.2018 - 05.2021
Medicaid Hospital Biller
Covenant HealthCare
11.2017 - 06.2018
Billing Specialist
Hospice Compassus
08.2015 - 11.2017
Associate - Medical Billing Administrative Specialist
Ross College
Some College (No Degree) - Billing And Coding
Ross Medical Education Center
High school diploma or GED -
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