Janet Wiechert
Waupaca,WI
Summary
Project coordinator with extensive experience in management, organization, and customer service.
Proven ability to manage large projects and ensure timely completion through effective production planning and resource management.
Demonstrated success in enhancing operational efficiency and supporting diverse business teams across various levels.
Strong leadership and problem-solving skills, with a track record of success in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Customized Business Forms
MC Creations
Waupaca
09.2014 - 09.2025
- Collaborated with non-profit agencies to enhance employee handbooks and establish consistent documentation.
- Researched gaps in employee manuals and integrated comprehensive policies and procedures.
- Developed financial retention plan and implemented annual review process for employees.
- Updated employee timesheet protocols and revised confidentiality guidelines to ensure compliance.
- Assisted chiropractic office in modernizing patient forms and creating efficient daily checklists.
- Streamlined billing records, payment forms, and new patient questionnaires for improved operational efficiency.
Production Planning Manager
RW Shaw Construction Services LLC
Cedarburg
02.2019 - 07.2025
- Implemented project management software to manage scheduling, lead activities, estimates, and time tracking for all projects.
- Established protocols for scheduling, time clock policies, and documentation requirements for staff members.
- Organized monthly team meetings by creating schedules, communicating requirements, and leading discussions.
- Handled customer service inquiries for current and future projects including scheduling and material orders.
- Developed accounts receivables and payables using QuickBooks for invoicing and payment processing.
- Created customized system forms such as credit card authorizations, project notes, and scheduling templates.
- Established cost-analysis spreadsheet comparing project sales against material and labor expenses.
- Documented permit processing requirements for local municipalities.
Admin & Documentation Support
Seek Careers & Staffing
Grafton
05.2017 - 02.2019
- Revamped organization’s policies and procedures manual; created internal employee handbook, ensuring professionalism and consistency across all forms.
- Developed guidelines for volunteers working with senior clients to enhance service delivery.
- Reorganized grant documentation into binders for improved accessibility and efficiency in locating necessary forms.
- Authored and structured 2018 application for 5310 WI Transportation grant, securing wheelchair accessible vehicle for senior transport needs.
- Generated marketing materials, including flyers and event invitations, for annual fundraising events and holiday donation requests.
Administrative Assistant II
Natural Resources Technology
Milwaukee
05.2016 - 11.2016
- Formatted and shipped client deliverables, including reports, letters, and data CDs, to designated recipients.
- Coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Managed ordering and distribution of office supplies while adhering to fixed budget constraints.
- Screened applicant resumes and arranged both phone and in-person interviews.
- Welcomed visitors, including VIPs, vendors, and interview candidates, ensuring a professional atmosphere.
Operations Analyst Supervisor
Seaboard Foods
Guymon
04.2015 - 01.2016
- Developed program plans, objectives, and milestones to evaluate operational effectiveness.
- Established comprehensive documentation and reports related to programs and operations.
- Managed team of three in processing daily, weekly, monthly, and quarterly reports for senior management.
- Evaluated and revised SOP manual used across all farm sites to enhance consistency.
- Updated layout and formatting of forms, charts, and templates for uniform presentation.
- Assisted research team by creating genetic-based reports and streamlining data entry processes.
- Arranged PQA+ training for production employees; processed exams and uploaded scores to National Pork Board.
- Created employee training database tracking dates, evaluation results, and expiration status.
Sales & Marketing Coordinator
Calcium Products
Ames
05.2013 - 01.2015
- Processed state licenses for Calcium Products line, generating monthly and quarterly tonnage reports.
- Established a database for state licenses, and created a color-coded document tracker.
- Cultivated relationships with state departments of agriculture to resolve inquiries and issues.
- Coordinated trade show logistics, including contracts, booth requirements, and travel arrangements.
- Managed marketing materials, such as handouts and videos, for trade shows.
Animal Welfare Specialist
Validus
Urbandale
05.2012 - 05.2013
- Implemented policies and technical standards to secure data integrity across diverse farm facilities in US and Canada.
- Adhered to stringent bio-security standards and audit practices across all farm sites.
- Analyzed staff-animal interactions, reviewed training documentation, and verified SOPs through employee interviews.
- Documented observations, photographs, and notes during site visits; prepared detailed reports for management review.
- Coordinated logistical arrangements by scheduling directly with clients and organizing travel accommodations.
- Conducted thorough research to ensure efficient logistical coordination for field operations.
- Verified compliance with internal procedures by interviewing staff and reviewing records at each location.
- Maintained accurate records of findings, ensuring transparency in reporting to management.
Customer Support Specialist
PigCHAMP Knowledge Software
Ames
08.2007 - 05.2012
- Resolved customer issues by demonstrating empathy and providing tailored solutions for PigCHAMP software programs.
- Assessed customer needs through open-ended questions to enhance service delivery.
- Developed departmental SOPs to reduce response time for customer inquiries.
- Created a comprehensive database to track customer interactions, including calls and emails.
- Established internal documentation to guide employees in utilizing software for effective customer follow-up.
- Coordinated conversion process for new customers migrating from competitor software to PigCHAMP, ensuring data integrity through Excel analysis.
- Facilitated smooth transitions by converting historical farm data into PigCHAMP format.
- Streamlined communication processes to improve overall customer satisfaction.
Education
Bachelor of Science - Agribusiness, Communications, & Management
University of Wisconsin, Platteville
Platteville, WI05-2006
Skills
- Relationship management
- Customer focus
- Time management
- Conflict resolution
- Production scheduling
- Financial analysis
- Problem solving
- Project management
- Organizational skills
- Documentation management
- SOP development
- Team leadership
- Operational efficiency
- Microsoft Office 365 proficiency
- QuickBooks expertise
- Data integrity assurance
- Materials management
- Contract oversight
- Change management
- Travel coordination
- Executive support
Affiliations
- 4-H Club General Leader, volunteer, leaders board district representative, project leader, community service advocate, and parent.
- Wisconsin Hereford Association board member; focused on chairing the youth awards program for all county 4-H & FFA showmanship winners.
Timeline
Production Planning Manager
RW Shaw Construction Services LLC
02.2019 - 07.2025
Admin & Documentation Support
Seek Careers & Staffing
05.2017 - 02.2019
Administrative Assistant II
Natural Resources Technology
05.2016 - 11.2016
Operations Analyst Supervisor
Seaboard Foods
04.2015 - 01.2016
Customized Business Forms
MC Creations
09.2014 - 09.2025
Sales & Marketing Coordinator
Calcium Products
05.2013 - 01.2015
Animal Welfare Specialist
Validus
05.2012 - 05.2013
Customer Support Specialist
PigCHAMP Knowledge Software
08.2007 - 05.2012
Bachelor of Science - Agribusiness, Communications, & Management
University of Wisconsin, Platteville
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