Janet Williams
Food Service Manager
Chicago,IL
Summary
Accomplished Food Service Manager with a proven track record at Chicago Public Schools CPS, enhancing customer service through effective staff training and supervision. Excelled in staff leadership and critical thinking, significantly improving meal service efficiency. Skilled in ServSafe food management and fostering teamwork, consistently ensuring high-quality culinary presentations and safety standards.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ISBE position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Food Service Manager
Chicago Public Schools CPS
01.2019 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Culinary Assistant
Hospitality One
06.2014 - 01.2019
- Supported head chef in menu development, resulting in increased positive customer feedback.
- Collaborated with other culinary staff to maintain consistent quality across all menu offerings.
- Maintained open communication with front-of-house staff regarding special requests or modifications from guests, ensuring accurate order fulfillment every time.
- Collaborated closely with the sous chef on plating designs that showcased each dish''s unique flavor profile while adhering to restaurant branding guidelines.
- Streamlined kitchen operations by maintaining a clean, organized, and efficient work environment.
- Assisted in developing seasonal menu changes, incorporating fresh ingredients and creative flavor combinations to keep guests excited about the culinary offerings.
- Participated in catering events off-site, delivering exceptional service to clients at various venues.
- Expedited food preparation for large events, ensuring timely service and satisfied guests.
- Implemented proper food handling techniques, maintaining strict adherence to safety standards and regulations.
- Upheld high-quality presentation standards for each dish served, contributing to a consistently memorable dining experience for guests.
Case Manager's Assistant
Jane Addams Hull-House
04.2008 - 01.2012
- Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
- Attended regularly scheduled case management and staff meetings.
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
- Maintained up-to-date and accurate contacts and progress note records.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Implemented and developed programs to address poverty and inequality.
Classroom Teacher
Pee Kee Boo Kiddy Care Home Day Care
09.2004 - 01.2007
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.
- Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
- Conducted small group interventions for struggling learners, providing targeted support that led to increased academic achievement.
- Developed strong relationships with parents through regular communication, promoting involvement in their child''s education.
- Assessed student progress using various assessment tools, adjusting instruction as needed to address identified areas of need.
- Planned lessons, activities and trips to cover all required course material.
- Enhanced student comprehension by utilizing diverse teaching methods and adapting to individual learning styles.
- Administered quizzes and tests to assess student understanding of material.
- Championed inclusionary practices within the classroom setting by accommodating diverse needs of students with special education plans or language barriers, enabling them to succeed alongside peers in mainstream classrooms.
- Participated in professional development workshops to stay current with educational best practices.
- Created and developed lesson plans to meet students' academic needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Fostered student curiosity and interest through creative hands-on activities.
Education
High School Diploma -
Loretta Academy / Division of Unity High School
1465 E. 65th StreetSkills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- ServSafe food manager
- Collaboration and teamwork
- Critical thinking
- Food plating and presentation
- Catering services
Timeline
Food Service Manager
Chicago Public Schools CPS
01.2019 - Current
Culinary Assistant
Hospitality One
06.2014 - 01.2019
Case Manager's Assistant
Jane Addams Hull-House
04.2008 - 01.2012
Classroom Teacher
Pee Kee Boo Kiddy Care Home Day Care
09.2004 - 01.2007
High School Diploma -
Loretta Academy / Division of Unity High School
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