Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Wilson

Waukee,IA

Summary

To contribute to your organizations success with proficient organization, time management, problem solving and conflict resolutions skills as well as a strong focus on detail. My ability to be flexible with a team yet also be self motivated to successfully completing solo projects.

Overview

21
21
years of professional experience

Work History

Recreational Specialist

Community Support Advocates
06.2011 - 08.2021
  • Enhanced participant engagement by incorporating diverse recreational activities and events into program offerings.
  • Collaborated with team members to develop innovative programs, resulting in increased participation rates.
  • Managed facility operations, ensuring a safe and enjoyable environment for all participants.
  • Coordinated special events and community outreach initiatives, increasing awareness of available services and resources.

Check Investigator\Returns Processor

Citibank
04.2000 - 07.2009
  • Improved case resolution rates by conducting thorough investigations thus resulted in the locating of lost funds.
  • Enhanced department efficiency with streamlined processes for evidence collection and documentation.
  • Trained new employees with the investigation process.
  • Assisted in the development of investigative strategies, that evolved into more efficient case resolutions.

Education

Human Services

Des Moines Area Community College
Ankeny, IA

Skills

  • Social Media Management
  • Activity Planning
  • Organizational Skills
  • Fine tuned in problem solving and conflict resolution
  • Competent oral and written communication skills
  • Flexible, works well with a team but also a self starter and works well independently

Timeline

Recreational Specialist

Community Support Advocates
06.2011 - 08.2021

Check Investigator\Returns Processor

Citibank
04.2000 - 07.2009

Human Services

Des Moines Area Community College
Janet Wilson