Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Janet Wynter

Fort Lee,NJ

Summary

Customer service and receptionist roles require effective communication and problem-solving skills, both of which have been demonstrated through experience in assisting patients and visitors in a healthcare setting. Responsibilities included transporting patients for appointments, maintaining cleanliness in shared spaces, and supporting daily operations, showcasing strong organizational abilities. Additionally, experience in retail involved processing customer transactions efficiently while providing product recommendations and promoting store initiatives, further highlighting customer engagement skills. This combination of operational support and direct customer interaction aligns well with the demands of a customer service or receptionist position.

Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.

Overview

28
28
years of professional experience

Work History

Courtesy Volunteer

Englewood Hospital
Englewood , NJ
04.2025 - Current
  • Assist in transporting patients to and from to visit or for appointments.
  • Picking up supplies as needed and deliveries to different areas.
  • Assisting visitors, patients and staffs as needed
  • Helped maintain cleanliness and order in shared volunteer spaces.
  • Provided assistance to staff in the daily operations of the organization.

Customer Service Cashier

Whole Food Market
Edgewater, New Jersey
07.2024 - 09.2024
  • Processed customer transactions efficiently at a leading grocery retailer.
  • Assisted customers with product inquiries and recommendations daily.
  • Maintained accurate cash drawer balance throughout shifts consistently.
  • Promoted store promotions and loyalty programs to enhance customer engagement.
  • Greeted customers and provided friendly customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Correctional Officer

NYC Department Of Corrections
Astoria, NY
10.1997 - 03.2015
  • Monitored inmate behavior to maintain safety and security within the facility.
  • Conducted regular inspections of inmate living areas for contraband and safety hazards.
  • Enforced facility rules and regulations to ensure compliance among inmates.
  • Assisted in transporting inmates between locations for court appearances or medical needs.
  • Documented inmate activities and incidents accurately in daily reports and logs.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Provided crisis intervention during incidents to de-escalate potentially violent situations.

Education

Graduate Certificate - Pre Hospital Care And First Aid

EMS Academy
02-1994

Some College (No Degree) - Secretarial

Duff's Business Institute

Some College (No Degree) - Nursing RN

NYC Technology College

Skills

  • Patient transportation
  • Supply delivery
  • Operational support
  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Professional appearance
  • Leadership qualities

References

References available upon request.

Timeline

Courtesy Volunteer

Englewood Hospital
04.2025 - Current

Customer Service Cashier

Whole Food Market
07.2024 - 09.2024

Correctional Officer

NYC Department Of Corrections
10.1997 - 03.2015

Graduate Certificate - Pre Hospital Care And First Aid

EMS Academy

Some College (No Degree) - Secretarial

Duff's Business Institute

Some College (No Degree) - Nursing RN

NYC Technology College
Janet Wynter