Overview
Work History
Timeline
Generic

Janet Young

Norco,CA

Overview

16
16
years of professional experience

Work History

Case Manager

Chino Valley Medical Center
05.2024 - Current

Responsible for assessment and discharge needs. Obtaining insurance authorization for procedures. Arranging transfers to higher level of care.

House Supervisor

Chino Valley Medical Center
09.2009 - 05.2024
  • Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
  • Coordinated staffing needs during emergency situations, ensuring adequate resources were available for patient care.
  • Enhanced patient care by implementing efficient processes and utilizing resources effectively.
  • Streamlined communication between departments for improved patient care
  • Recruited,
  • Provided emergency response during shifts and when on-call.
  • Promoted evidence-based practices among nursing staff by staying current on industry trends and research, sharing knowledge with colleagues.
  • Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
  • Maintained accurate records of employee performance evaluations, certifications, licenses, continuing education requirements, ensuring compliance with regulatory standards.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Collaborated with store manager to maintain daily operations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Collaborated with physicians regarding patient conditions, updates and necessary care changes.
  • Developed policies and procedures for effective pharmacy management.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Championed quality improvement projects to identify areas of inefficiency, resulting in more streamlined operations.
  • Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
  • Assisted in the recruitment process by interviewing potential candidates, contributing to a strong nursing workforce.
  • Reduced medication errors by conducting thorough reviews of protocols and establishing a culture of safety within the department.
  • Maintained compliance with healthcare regulations and standards, conducting regular audits and updating policies as needed.
  • Developed partnerships with local community organizations to support patient care and outreach efforts.
  • Negotiated with suppliers to procure medical supplies at reduced costs, enabling allocation of resources to other critical areas.
  • Coordinated with IT department to troubleshoot and resolve technical issues in timely manner, minimizing disruption to hospital operations.
  • Improved staff morale and reduced turnover with regular feedback sessions and targeted training programs.
  • Coordinated with other healthcare professionals to ensure comprehensive patient care, leading to higher recovery rates.
  • Monitored patient feedback to identify areas for improvement, leading to implementation of several key initiatives that enhanced patient care.
  • Enhanced patient care quality by supervising and coordinating nursing staff activities across multiple departments.
  • Initiated mentorship program, pairing experienced nurses with new graduates to facilitate knowledge transfer and support professional development.
  • Led by example, demonstrating strong work ethic and commitment to patient care, which inspired staff to perform at their best.
  • Resolved conflicts among staff members, fostering more collaborative and supportive work environment.
  • Implemented new scheduling system to optimize staff allocation, ensuring all shifts were adequately covered without overworking staff.
  • Implemented new training initiatives for nursing staff, enhancing skills in critical care techniques and best practices.
  • Streamlined patient admission and discharge processes, significantly reducing wait times and improving patient satisfaction.
  • Managed hospital's budget for nursing department, ensuring optimal use of resources and cost savings.
  • Conducted performance evaluations for nursing staff, providing constructive feedback and setting goals for future improvement.
  • Facilitated team meetings to discuss patient care plans, resulting in more cohesive and effective care strategies.
  • Oversaw maintenance and cleanliness of facility, ensuring safe and welcoming environment for patients and staff.
  • Assessed patient care procedures and implemented changes to improve efficiency and effectiveness.
  • Ensured smooth hospital operations during night shifts, addressing any emergencies or issues promptly.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and executed training programs for new hires, ensuring they were well-prepared to meet demands of their roles.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Timeline

Case Manager

Chino Valley Medical Center
05.2024 - Current

House Supervisor

Chino Valley Medical Center
09.2009 - 05.2024
Janet Young