Janet Carlos
Moreno Valley
Summary
Dedicated community service assistant specializing in conducting pre-screenings to provide vital support to individuals facing homelessness or at risk. Connects clients with appropriate community resources to ensure they receive necessary assistance. Meticulously inputs information into database for accurate record keeping. Prioritizes efficiency by promptly sending off screenings. Also excels as a part-time barista, crafting delicious coffee and fostering meaningful connections with customers.
Overview
3
3
years of professional experience
Work History
Community Service Assistant
RUHS
03.2024 - Current
- Provided timely updates to supervisors regarding the progress and outcomes of assigned projects.
- Collaborated with team members to develop innovative solutions for addressing pressing community needs.
- Mentored new staff members by providing guidance on job responsibilities while sharing institutional knowledge about policies and procedures.
- Developed and maintained relationships with community organizations and agencies.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Provided support to social service clients in navigating available resources.
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Assisted with administrative duties such as answering phones or emails, scheduling appointments for case managers.
Barista
Starbucks
12.2021 - Current
- Develop and maintain a thorough knowledge of Starbucks products, promotions, and company policies to provide accurate information to customers
- Maintain a clean and organized work station to ensure a safe and efficient environment for both employees and customers at Starbucks
- Provide exceptional customer service by ensuring that all customer orders are prepared accurately and efficiently, and that any issues or concerns are promptly addressed and resolved
- Contribute to a positive work environment by demonstrating a strong work ethic, teamwork, and a positive attitude towards customers and fellow employees at Starbucks
- Continuously seek ways to improve the customer experience by suggesting and implementing new ideas and initiatives, such as introducing new beverages or enhancing the store's ambiance
Temp On-Site Representative
Cloud Personnell
11.2021 - 12.2023
- Assist in the coordination of on-site training sessions and workshops for temporary employees
- Develop and maintain positive relationships with client managers and employees to ensure high levels of satisfaction and retention
- Provide onboarding support and guidance to newly hired temporary employees
- Maintain a database of temporary employees' skills and qualifications to assist in matching them with suitable job opportunities
- Coordinate with temporary employees and client managers to identify training needs and develop appropriate training programs
- Conduct regular site visits to assess the needs and satisfaction of temporary employees and address any concerns or issues they may have
- Collaborate with client managers to identify opportunities for process improvement within the temporary employee onboarding process
Education
Associate Degree In Nursing - Nursing
Riverside City College
Riverside, CASkills
- Attention to Detail
- Communication Skills
- Problem Solving
- Customer Service
- Positive Attitude
- Adaptability
- Efficiency
- Multi-tasking
Personal Information
- Age: 21
- Driving License: Y6594931
Languages
Spanish
Native or Bilingual
Timeline
Community Service Assistant
RUHS
03.2024 - Current
Barista
Starbucks
12.2021 - Current
Temp On-Site Representative
Cloud Personnell
11.2021 - 12.2023
Associate Degree In Nursing - Nursing
Riverside City College
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