Janeth Avellaneda
Houston
Summary
I have been working with the same company for the past four years, over time I have found myself to be very experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. I utilize strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. I am also very experienced with tracking record of maintaining accuracy and resolving conflicts smoothly. Out of my work experience i use my skills in the real life. I like to go to the gym everyday with consistency and discipline. I enjoy going out to socialize, I use my communication skills and my attention skills to make sure that every environment I enter I am being of great spirit.
Overview
5
5
years of professional experience
Work History
Cashier
Below Dollar
01.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
Sharpstown International
Houston, TX06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Conflict resolution
- Attention to detail
- Basic math
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Cashier
Below Dollar
01.2021 - Current
High School Diploma -
Sharpstown International