Janeth Cruz Gaytan

Enhanced active listening skills to identify patient needs and personalize care efficiently.

Conducted skills assessments focusing on social determinants of health affecting client receptivity.

Directed a five-person care team, fostering collaboration to improve patient outcomes.

Led case conferences to monitor progress and address patients' evolving needs.

Managed a monthly caseload of 60-80 patients, ensuring consistent care delivery.

Developed comprehensive elective abortion assessments to address critical gaps in care.

Coordinated with departments to expedite result processing and enhance patient care.

Educated patients on specimen collection kit instructions to facilitate accurate submissions.

Calmed nervous patients during blood draws by providing reassurance and support.

Monitored and restocked collection supply inventory to maintain operational readiness.

Worked with families and parents to deliver care and education, alleviating fears during newborn procedures.

• Identified patient anxieties and implemented strategies to improve comfort during procedures.

Collaborated with school district staff to format and update personal computers, meeting compliance requirements and improving user experience.

Demonstrated proficiency in MS Word and various computer applications for efficient task execution.

Managed multiple projects concurrently, ensuring timely completion and compliance with established standards.

Advised clients on products and services, facilitating informed decision-making and enhancing customer satisfaction.

Utilized multi-line phone systems, copiers, and standard office equipment effectively.