Janeth Loyola
Las Vegas,NV
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations. Assisted Operations Manager in broad tasks to maintain day to day performance.
Overview
11
11
years of professional experience
Work History
Group Administrator
Bible Study
Las Vegas, NV
05.2024 - Current
- Organized activities for the group such as team building exercises or social events.
- Coordinated meetings with group members, including scheduling, agenda setting, and preparing minutes.
- Assisted in developing strategies and plans for achieving desired outcomes.
- Provided administrative support during special events hosted by the organization.
- Assisted in recruiting new members into the organization, conducting interviews when necessary.
- Updated website content regularly with relevant news items or announcements.
- Maintained positive working relationship with fellow staff and management.
- Assisted with set up for social events and food deliveries.
Office Manager
Dakota Packing
Las Vegas, Nevada
08.2013 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Interpreted and communicated work procedures and company policies to staff.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
Some College (No Degree) - Business Administration
College of Southern Nevada
Las Vegas, NVSkills
- Task Delegation
- Events Coordination
- Information Management
- Schedule Coordination
- Program Leadership
- Network Administration
- Personable and Approachable
- Decision-Making
- Scheduling
- Administrative Support
- Data Confidentiality
Languages
Spanish
Native/ Bilingual
Timeline
Group Administrator
Bible Study
05.2024 - Current
Office Manager
Dakota Packing
08.2013 - Current
Some College (No Degree) - Business Administration
College of Southern Nevada
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