Janeth Rodriguez
San Jose,CA
Summary
Experienced Food & Beverage Supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Housekeeping Manager
Homewood Suites Palo Alto
01.2015 - Current
- Highly skilled in planning, coordinating and directing all daily activities pertinent to custodial functions
- Strong leadership acumen; hires, trains, supervises, coaches and counsels housekeeping workers and team members
- Hands on experience in managing daily systems use, cost control and overall productivity
- Monitors employee performances and works towards further development
- Profound ability to anticipate guests’ needs and respond appropriately
- Working knowledge of rooms management systems
- Responsible in making schedules for Food & Beverage department
- In charge of ordering and creating menus for the breakfast and evening social dinner at the property
- Assigned employees their duties and inspects work performance to prescribed standards of cleanliness, Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
Food & Beverage Supervisor
Hampton Inn & Suites
04.2009 - 06.2012
- Responsibilities include cleaning rooms, making beds, cleaning bathrooms, dusting, vacuuming, cleaning windows, and working in the breakfast area
- Also responsible for supervising employees.
Housekeeping
EV Construction & Landscape Services
01.2005 - 03.2009
- Responsibilities include cleaning and resetting apartments between and during guest stays, cleaning bathrooms, tubs, showers, commodes, floors, and mirrors
- Also responsible for cleaning switch plates, testing electrical sockets, removing markings off walls, vacuuming apartments, cleaning and mopping floors, removing trash.
Customer Service and Cashier
K.B. Toys Store
01.2002 - 01.2003
- Responsibilities include providing excellent customer service, cashiering, stocking, loading the truck, putting price tags, organizing toys, and working off hours.
Courtesy Clerk
Albertsons
01.2000 - 01.2001
- Responsibilities include providing excellent customer service, bagging groceries, running price checks, assisting customers to vehicles, collecting carts, and restocking.
Cleaner
Best Western Lighthouse Hotel
01.1994 - 01.1999
- Responsibilities include providing excellent cleaning services, assigning rooms/suites to meet established cleanliness and quality standards, making beds, cleaning rooms, bathrooms, sitting rooms, dusting, vacuuming, cleaning windows, and working at the laundry room
- Also worked the night shift.
Education
North Country Employment Center
01.1999
High school Diploma -
West Moor School
01.1994
Skills
- Received extensive of Office Technology compose letters Windows XP Word 2002, Excel 2002, Access 2002,and power point 2002, and learning more programs
- Inventory Management
- Food and Beverage Service
- Team Collaboration
- Menu Planning
Timeline
Housekeeping Manager
Homewood Suites Palo Alto
01.2015 - Current
Food & Beverage Supervisor
Hampton Inn & Suites
04.2009 - 06.2012
Housekeeping
EV Construction & Landscape Services
01.2005 - 03.2009
Customer Service and Cashier
K.B. Toys Store
01.2002 - 01.2003
Courtesy Clerk
Albertsons
01.2000 - 01.2001
Cleaner
Best Western Lighthouse Hotel
01.1994 - 01.1999
North Country Employment Center
High school Diploma -
West Moor School