Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janeth Rosales

San Bernardino,CA

Summary

Motivated, responsible, and reliable professional with over 5 years of experience in warehouse operations and over 10 years in customer service. Extensive background in office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Diligent payroll assistant/office administrator with a solid foundation in payroll processing and compliance. Proven track record in managing payroll systems and efficiently resolving discrepancies. Highly skilled in maintaining accurate records and providing support for HR functions. Office management professional with a track record of optimizing administrative functions and fostering a productive work environment. Recognized for a strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

17
17
years of professional experience

Work History

Payroll Assistant/Office Secretary

Golden Management
02.2024 - Current
  • Maintained payroll information by calculating, collecting, and entering data.
  • Maintained accurate records of 500+ employee hours, overtime, and leave balances for precise payroll calculations.
  • Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
  • Collaborated with HR to resolve discrepancies and process updates related to employee benefits, deductions, and personal information changes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted background checks as part of the tenant screening process by verifying references and credit history reports.
  • Calculated payroll for all employees which includes collection of time data, performing necessary pay, calculations in Excel, importing and validation of time data, batch reconciliation and other related tasks, using BBSI.

Company Director

U-Road Logistic Company
12.2020 - Current
  • Oversaw new employee hiring and onboarding procedures, developing guidelines, designing standard interviews.
  • Personally responded to escalated customer service tickets and negotiated or otherwise addressed complaints to resolve impediments to customer satisfaction and future business.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Examined financial statements and income statements to review company's financial performance.
  • Performed bookkeeping and accounting consulting services.
  • Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.

Warehouse Associate Team Lead

The Home Depot RDC
11.2017 - 07.2020
  • MHE equipment driver and team leader and Outbound Loader
  • Certified Equipment Trainer
  • Work directly with other departments, team members and supervisors to achieve production goals while also assigning specific duties
  • Achieve team awards and Homers and recognition
  • Develop positive working relation with associates and management
  • Assists management in training and coaching new associates, either on MHE or equipment
  • Ensure maintenance of a clean, organized and safe work environment
  • Provide support to team members and work with management to address issues when necessary.
  • Provided training to new employees on proper handling techniques, forklift operations, and other job related tasks.

Seasonal Process Assistant

Amazon Fulfillment Center ONT8
11.2016 - 10.2017
  • Assist Area Manager in all operational decisions for Inbound Pallet Receive and Dock
  • Staff and direct over 25 Pallet Receive and Receive Dock associates
  • Coordinate labor moves with Area Manager and OM to produce a balanced and efficient shift while meeting Inbound production goals
  • Achieved company goal for most cartons received during one shift
  • Operated forklift and other machinery safely.

Bar and Nightclub Manager

A MI Hacienda
01.2012 - 05.2016
  • Create loyal and trustworthy staff, providing the highest possible level of service
  • Oversaw recruitment and selection, performance management, training and development of all team members
  • Supervised daily shift operation in absence of Assistant General Manager/Owner
  • Maintain high standards of cleanliness and organization
  • Ensure profitability by maximizing revenue and controlling costs
  • Responsible for payroll of over 30 employees and sales inventory.

Supervisor, Bookkeeper

Parkcrest Management/Archibalds Restaurant
06.2008 - 01.2015
  • Oversaw and handled all payroll accounts and schedules
  • Timely communication of inventory, cash handling, accounts, safety and customer matters
  • Take full responsibility and ownership of having a key present during all scheduled shifts
  • Work closely with manager to identify and resolve performance issues/opportunities of the team members as they arise
  • Managed all aspects of costs and bookkeeping
  • Responsible for setting up interviews and hiring of new employees.
  • Gained proficiency in various software applications such as Excel, QuickBooks, and other financial tools for efficient data analysis.

Education

Associates Degree in Int. Business Law -

Mount San Antonio College
Diamond Bar, California
05.2013

High School Diploma -

Chino High School
Chino, California
06.2010

Skills

  • Equipment trainer and certified
  • Excellent communication skills at a cross-functional level
  • Knowledge of key warehouse functions
  • Provide effective leadership, promote teamwork and demonstrate the ability to lead associates to get results
  • Performance Management
  • Excellent customer service skills
  • Ability to multitask with strong organizational skills
  • Business Administration
  • Excellent verbal skills
    * Strong interpersonal skills
    * Energetic personality
  • Microsoft Excel proficiency

Timeline

Payroll Assistant/Office Secretary

Golden Management
02.2024 - Current

Company Director

U-Road Logistic Company
12.2020 - Current

Warehouse Associate Team Lead

The Home Depot RDC
11.2017 - 07.2020

Seasonal Process Assistant

Amazon Fulfillment Center ONT8
11.2016 - 10.2017

Bar and Nightclub Manager

A MI Hacienda
01.2012 - 05.2016

Supervisor, Bookkeeper

Parkcrest Management/Archibalds Restaurant
06.2008 - 01.2015

High School Diploma -

Chino High School

Associates Degree in Int. Business Law -

Mount San Antonio College

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