Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Janeth  Vaca

Janeth Vaca

New Jersey,NJ

Summary

Dynamic exports professional with extensive experience at Harbor Freight, excelling in cargo management and customer communication. Proven track record in document verification and invoice processing, ensuring seamless operations. Adept at problem-solving and fostering positive client relationships, consistently enhancing service satisfaction and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Exports

Harbor Freight
Newark, NJ
01.2022 - 10.2022

Consider the conditions required to load and unload cargo at ports. Be thoroughly familiar with the Cargo Manager system and work seamlessly with Word, Excel, and Outlook.

Analyze and verify the necessary documents before they go to the warehouses. Sign and seal the paperwork so they can complete the process they came to complete.

Create invoices for clients, scan them, and enter them into the system daily.

Receive and notify customers of various products from other companies.

Supervise that companies have all the information before their employees arrive for any process they need.

Take note of any customer concerns and provide information about the schedule or any changes regarding merchandise.

Resolve misunderstandings with customers and provide solutions.

Exports

Quicklotz
Shelby, NC
09.2021 - 01.2022

Familiarize myself with the terms that are governed according to each pallet that needs to be sent to different places. Notify and have notes of the deadlines for the merchandise to arrive and also confirm different data for shipping.

Verification of each pallet according to the corresponding products. Monitor how the shipment is going until it reaches the shipping location.

Communicate with customers and make appointments to discuss any shipping concerns.

Analyze and manage how payments are going and notify the billing department so that they can make decisions and jointly search for solutions.Familiarize myself with the terms that are governed according to each pallet that needs to be sent to different places. Notify and have notes of the deadlines for the merchandise to arrive and also confirm different data for shipping. Verification of each pallet according to the corresponding products. Monitor how the shipment is going until it reaches the shipping location. Communicate with customers and make appointments to discuss any shipping concerns. Analyze and manage how payments are going and notify the billing department so that they can make decisions and jointly search for solutions.

Manager Exports

Car company
Cayambe, Quito- Ecuador
08.2019 - 08.2020

Provide a report of all products that enter and leave the company. Write down requirements for billing and payment structures with different suppliers.

Verify each rate that is issued throughout the month.

Always communicate with suppliers for any concerns or agreements that are not clear, as well as invoices or rates that are not clear.

Record income and expenses and make provisions for the different expenses that may exist.

Monitor that clients feel satisfied with the care. Communicate discounts and send relevant information according to the company to customers.

Control of sending certain products to other locations.

Keep a record of how employees are doing according to work and implement ideas so employees stay motivated.Provide a report of all products that enter and leave the company. Write down requirements for billing and payment structures with different suppliers. Verify each rate that is issued throughout the month. Always communicate with suppliers for any concerns or agreements that are not clear, as well as invoices or rates that are not clear. Record income and expenses and make provisions for the different expenses that may exist. Monitor that clients feel satisfied with the care. Communicate discounts and send relevant information according to the company to customers. Control of sending certain products to other locations. Keep a record of how employees are doing according to work and implement ideas so employees stay motivated.

Exports

Sande flowers
Quito, Pichincha - Ecuador
03.2019 - 08.2019

Understand the shipping process, conditions, and agreements for flowers from the farm.

Enter information into the system and create a database of all customers, both in Ecuador and other countries such as the United States, with all the necessary information to reach their customers.

Create invoices and ensure the total amount due is correctly issued.

Send constant information on catalogs, discounts, and all other important company information.

Monitor the type of flowers consumers need and create reports on each bouquet.

Costumer Service

YMCA
Denver, CO
06.2018 - 09.2018

Ensure customers are always satisfied with the service and provide them with the necessary information.Ensure customers are always satisfied with the service and provide them with the necessary information.

Education

BBA - International Business

UDLA
Ecuador
09-2020

Skills

  • Cargo management
  • Invoice processing
  • Customer communication
  • Document verification
  • Data analysis
  • Payment processing
  • Problem solving
  • Supply chain management
  • Friendly, positive attitude
  • Microsoft office
  • Planning
  • Communication
  • Computer skills
  • Critical thinking
  • Multitasking Abilities
  • Training & Development

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • English certificate - Links 2024
  • Certificate of proficiency in English - Fulbright embassy of United States October 2023
  • Logistics imports- Ecuador training center April 2018
  • Business from Ecuador to United States - University of the Americas January 2018

Timeline

Exports

Harbor Freight
01.2022 - 10.2022

Exports

Quicklotz
09.2021 - 01.2022

Manager Exports

Car company
08.2019 - 08.2020

Exports

Sande flowers
03.2019 - 08.2019

Costumer Service

YMCA
06.2018 - 09.2018

BBA - International Business

UDLA