Janeth Velazquez
TX
Summary
10+years of experience In Medical Office Specialist I’ve grown tremendously professionally and personally and I hope to have an opportunity to grow with your company. I bring energy and passion to everything I do, and I'm not afraid to be a team Player and help out with what ever I can. You will find me to be someone who can hit the ground running and make an immediate and positive impact on your team and strong independent worker.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Office Specialist
Austin Heart
SAN MARCOS, TX
08.2022 - Current
- Answered and directed incoming calls in a professional manner.
- Schedule and Confirmed appointments and Consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Performed data entry of patient information into electronic health records system.
- Verified accuracy of insurance claims prior to submission for payment processing.
- Processed payments from patients .
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork.
- Communicated with patients with compassion while keeping medical information private.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Registered patients and scheduled appointments.
- Entering test and referrals to Leading reach .
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Medical Office Specialist
CareNow Urgent Care
San Marcos, TX
07.2021 - 08.2022
- Answered and directed incoming calls in a professional manner.
- Performed data entry of patient information into electronic health records system.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Registered patients and scheduled appointments.
- Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
- Communicated with patients with compassion while keeping medical information private.
- Assist with FMLA paperwork .
Receptionist
San Marcos Chrysler Dodge Jeep Ram
San Marcos, TX
07.2019 - 06.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- training new hires .
- Answered and directed incoming calls using multi-line telephone system.
- Exceed sales goals and market competitions through effective negotiation of products and material pricing.
- Collected and distributed leads to team members and managers to support open communication and high customer service.
Medical Office Specialist
LIVE OAK HEALTH PARTNERS COMMUNITY CLINIC
San Marcos, TX
10.2013 - 06.2018
- Answered and directed incoming calls in a professional manner.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
- Educated patients on topics such as disease prevention, wellness maintenance, immunization requirements.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Vaccine screening for children and adults .
- Chart prepping fo the following day.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled and confirmed patient appointments and consultations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Medical Office Specialist
CommuniCare Health Services
Kyle, TX
10.2013 - 06.2018
- Answered and directed incoming calls in a professional manner.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Scheduled laboratory tests and radiology procedures for patients as requested by physicians.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Communicated with patients with compassion while keeping medical information private.
Education
Certification - Medical Office Specialist
Kaplan College
San Antonio, TX05-2013
High School Diploma -
New Braunfels High School
New Braunfels, TX05-2001
Skills
- Healthcare regulations
- Insurance Verification
- Patient Scheduling
- Patient Flow
- Multitasking and Organization
- EMR Software
- Medical Terminology
- Multi-line telephone management
- Follow-up skills
- Patient Registration
- Patient Demographics
- Patient Referrals
- Bilingual - SPANISH
- Athena
- EMR/ NEXTGEN
- Experity
- EPIC
- Leading reach
Certification
- CPR certified
- CNA Certified
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Office Specialist
Austin Heart
08.2022 - Current
Medical Office Specialist
CareNow Urgent Care
07.2021 - 08.2022
Receptionist
San Marcos Chrysler Dodge Jeep Ram
07.2019 - 06.2021
Medical Office Specialist
LIVE OAK HEALTH PARTNERS COMMUNITY CLINIC
10.2013 - 06.2018
Medical Office Specialist
CommuniCare Health Services
10.2013 - 06.2018
Certification - Medical Office Specialist
Kaplan College
High School Diploma -
New Braunfels High School