Night Shift Supervisor
Good Neighbor Homeless Shelter
Cartersville , GA
03.2024 - 09.2024
- Created schedules and maintained resident files.
- Maintained security and safety of residents.
- Made chore lists.
- Updated files of residents.
- Made YPS orders.
- Encouraged guest with love and accountability.
- Worked all three shifts.
- Collaborated with others to discuss new opportunities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delegated cleaning tasks to residents of shelter.
- Trained employees in proper work procedures and performance strategies to optimize operations.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Provided hands-on and proactive leadership to community services staff.