Janet Marks Hill
Newnan,GA
Summary
Corporate Training & Development Strong leader with a bias for action and high level of commitment for developing and fostering productive work life experiences. History of quantifiable improvements in human resource metrics. Creator of learning and development programs for staff and management development that are aligned with organizational strategy. Builder of human capital and a working partner with leaders to aim initiatives at achieving organizational success. Employee Training & Development Curriculum Design Competency Modeling Process Improvement Operational Efficiency Talent Identification Coaching & Mentorship Needs Analysis Operations Management Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
12
12
years of professional experience
Work History
Owner/Operator
J'Elle Monet Boutique, LLC And Jaydazzle Me, LLC
04.2020 - Current
- Managed day-to-day business operations; 50 plus calls daily.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Generated revenues yearly and effectively capitalized on industry growth.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Founder/ CEO
Of Greater Worth Than Gold, Inc
03.2016 - Current
- Deliver strategic mentorship programs designed to aid in understanding their value to guide them in throughout different phases of life
- Oversee program development, design, and curricula; openly communicating with academic faculty and staff to ensure student success
- Mentored three young men to improve academically and behaviorally
- Successfully partnered with the Boys and Girls Club to expand reach of mentorship and academic programs.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Defined company roles and responsibilities to establish and enhance processes.
- Directed market expansions to propel business forward, meet changing customer needs.
- Established organizational mission statement through extensive collaboration and review.
- Devised and presented business plans and forecasts to board of directors.
Job Accommodation Specialist
Sedgwick
12.2016 - 05.2020
- Enhance return-to-work efforts for short-term and long-term disability, and workers compensation claims
- Review medical information for temporary and permanent accommodation requests and approve or negotiate disability restrictions based on lack of supporting documentation through correspondence with physician, colleagues, departments and other key stakeholders
- Act as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes, and counsel as appropriate between all parties
- Received five awards for collaboration within 30 day and consistently maintained claims management at 100% audit ratings.
- Guided managers and supervisors on methods for conducting accurate job evaluations.
- Developed and maintained comprehensive job evaluation system for equitable compensation.
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Adjunct Professor
Rasmussen College
07.2018 - 01.2020
- Facilitate nontraditional and course teaching that challenged students to participate and learn effectively
- Prepare lectures, evaluate and critique papers and presentations, and provide feedback to challenge students to advance academically
- Prepare for weekly webinars for educational training
- Identify educational needs and develop formal educational and/or training programs to ensure a positive learning environment and promote a high-success rate
- Achieved a 97% success rate of passing students by providing continuous coaching and mentorship, including feedback assessments and creating action plans.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Developed curriculum standards, lesson plans and syllabi.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Used exams, quizzes and assignments to assess student comprehension.
Corporate Trainer, Benroque Consultant
Janet Marks Hill
02.2016 - 02.2019
- Led the facilitation of learning via in-person and virtual environments on a variety of subjects including but not limited to leadership, professional development, new hire orientation, and technical skills
- Identified learning needs while serving as a consulting resource to recommend and build effective learning solutions
- Provided subject matter expertise on the design, implementation and assessment of training curriculum, utilizing assessment techniques to proactively identify development needs and skills gaps across the organization
- Provided thought leadership on creative alternative solutions to address skill/knowledge gaps and adoption of solutions
- Effectively trained agents on developmental goals and as a result, exceeded their evaluation goals.
Associate Faculty
University of Phoenix
01.2012 - 01.2017
- Acted as a steward for carrying out the University’s mission and strategic vision by demonstrating a high level of commitment
- Provided expertise in assigned content area and maintained current knowledge in the field to foster student learning through innovative teaching practices
- Offered proactive support and outreach to assigned students, utilizing technology-based teaching and communication platforms to aid students in the development of competencies
- Achieved a 98% success rate of passing students by providing continuous coaching and mentorship, including feedback assessments and creating action plans.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Researched and selected course texts and supplemental learning materials.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Created dynamic learning environment that valued instructor and student interaction.
Tutor
Orange County Public School System
08.2015 - 11.2016
- Taught and tutored ESL students with a focus on reading and writing, and fundamental skills; studying, note-taking, and test-taking strategies
- Utilized positive reinforcement techniques to encourage, motivate, and build confidence in students to promote their successful progression
- Worked with a group of school-aged children in the first grade who could not recite their ABCs and could not read
- By the end of the school year, brought the children up to their age reading-level.
Corporate Trainer
Anjays Consulting Group
11.2011 - 12.2015
- Implemented and facilitated instructor-led training programs, participating in and conducting needs analysis, skills development classes, and cross-training to foster the development and growth of employees in the organization
- Reacted quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts and ensure network standard training programs were implemented and consistently utilized
- Recognized for achieving 100% success rate on multiple client accounts.
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to further educate personnel.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Prepared educational materials such as module summaries, videos and informational packets.
- Developed training programs to meet company objectives.
- Developed effective training manuals, modules and teaching aids.
Substitute Teacher
Kelly Services
01.2013 - 06.2015
- Maintained structure and led the instruction of students in the absence of the primary instructor
- Directed normal classroom routines and discipline procedures
- Ensured proper inventory of supplies in order to carry out lesson plans and alerted the Administrator if lesson plans were not supplied.
Education
Doctor of Education - Organizational Leadership
Nova Southeastern University
Orlando, FL2018
Master of Science - Family Studies
University of Kentucky
Lexington, KYMaster of Science - Rehabilitation Counseling
University of Kentucky
Lexington, KY12.2006
Bachelor of Science - Organizational Management
Midway College
Midway, KY12.2004
Skills
- Analytical and Critical Thinker
- Results Orientation
- Sales Leadership
- Coaching and Mentoring
- Hiring and Staffing
- Management Team Leadership
- Leadership and People Development
- Business Administration
- Business Launch
- Mission and Vision
- Verbal and Written Communication
- Business Development
- Adaptable and Flexible
Affiliations
President, Student Government Association, 2016 to 2017
Managed Budget of $55K
Director, Volunteers Services for Dress for Success, 2014
NAACP
Alpha Kappa Alpha Sorority, Incorporated
Timeline
Owner/Operator
J'Elle Monet Boutique, LLC And Jaydazzle Me, LLC
04.2020 - Current
Adjunct Professor
Rasmussen College
07.2018 - 01.2020
Job Accommodation Specialist
Sedgwick
12.2016 - 05.2020
Founder/ CEO
Of Greater Worth Than Gold, Inc
03.2016 - Current
Corporate Trainer, Benroque Consultant
Janet Marks Hill
02.2016 - 02.2019
Tutor
Orange County Public School System
08.2015 - 11.2016
Substitute Teacher
Kelly Services
01.2013 - 06.2015
Associate Faculty
University of Phoenix
01.2012 - 01.2017
Corporate Trainer
Anjays Consulting Group
11.2011 - 12.2015
Doctor of Education - Organizational Leadership
Nova Southeastern University
Master of Science - Family Studies
University of Kentucky
Master of Science - Rehabilitation Counseling
University of Kentucky
Bachelor of Science - Organizational Management
Midway College
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