Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janett Jones

Ann Arbor,MI

Summary

Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays. Skilled in ambulation assistance and patient transportation. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Care Provider

Home Sweet Home Senior Care
02.2012 - Current
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Administered medication as directed by physician.
  • Offered support for over 50 client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored progress and documented over50 patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.

Cashier

Wallmart
03.2018 - 03.2020
  • Greeted over 100 customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns, which increased sales by 20%
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Restocked and organized merchandise in front lanes.

Waitress

Applebee's Grill + Bar
05.2014 - 10.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained over 100 new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.

Education

Associate of Arts - Social Work

Washtenaw Community College
Ann Arbor, MI
03.2026

High School Diploma -

North Western High-school
Detroit
04.2000

Skills

  • Healthcare Education
  • Mental Stimulation
  • Dietary Guidelines
  • Compassionate Client Care
  • Emergency Situations
  • Observational Skills
  • Sanitizing Surfaces
  • Nursing Assistance
  • Customer assistance
  • Drawer management

Certification

  • HCA - Home Care Aide
  • CHHA - Certified Home Health Aide
  • Medication Training
  • CPR Certified

Timeline

Cashier

Wallmart
03.2018 - 03.2020

Waitress

Applebee's Grill + Bar
05.2014 - 10.2017

Home Health Care Provider

Home Sweet Home Senior Care
02.2012 - Current

Associate of Arts - Social Work

Washtenaw Community College

High School Diploma -

North Western High-school

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Janett Jones