Summary
Overview
Work History
Education
Skills
Timeline
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Janetta Hunter

Janetta Hunter

Plattsburgh

Summary

Dynamic professional with a proven track record in member engagement and business operations management. At Jesse Murnane, I enhanced member retention through innovative communication strategies and event coordination. Skilled in relationship building and performance tracking, I excel at fostering collaboration and driving operational efficiency to achieve organizational goals.

Overview

16
16
years of professional experience

Work History

Coordinator of Member Engagement

Jesse Murnane
07.2024 - Current
  • Developed engaging content for member communications to enhance participation and retention.
  • Coordinated events and activities to foster community engagement among members.
  • Implemented feedback mechanisms to gather member insights and improve service delivery.
  • Collaborated with cross-functional teams to streamline member onboarding processes.

Business Owner/Bakery

Self-employeed
05.2020 - Current
  • Developed and implemented efficient operational processes to enhance customer satisfaction.
  • Managed inventory control systems to ensure product availability and reduce waste.
  • Executed marketing strategies across social media platforms to increase brand visibility.
  • Coordinated financial record-keeping, ensuring accuracy in budgeting and expense tracking.
  • Created promotional materials to drive sales initiatives and attract new customers.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Established vendor relationships to optimize supply chain management and pricing structures.

Business Owner/Flower Gift Shop

Self-employeed
02.2016 - 06.2023
  • Developed and implemented business strategies to enhance operational efficiency and customer satisfaction.
  • Managed financial operations, including budgeting, forecasting, and cash flow management.
  • Established and maintained strong relationships with vendors and clients to optimize supply chain processes.
  • Led marketing initiatives to increase brand visibility and drive customer engagement through digital channels.
  • Trained and mentored staff on best practices in customer service and sales techniques for improved performance.
  • Analyzed market trends to identify opportunities for product development and service enhancements.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.

Office Manager

Atkinson Scrap Metal
10.2009 - 04.2014
  • Streamlined office operations, enhancing efficiency and productivity across departments.
  • Managed scheduling, ensuring optimal resource allocation and effective use of staff time.
  • Developed and implemented office policies to improve workflow and communication standards.
  • Coordinated team meetings, fostering collaboration and alignment on departmental goals.
  • Analyzed operational processes, identifying areas for improvement to drive organizational efficiency.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

High School Diploma -

Beekmantown Central High School
Plattsburgh, NY

Associate of Science - Clinical Psychology

Herkimer Community College
Herkimer, NY

Skills

  • Training facilitation
  • Membership recruitment
  • Volunteer management
  • Performance tracking
  • Business operations management
  • Relationship building
  • Office administration
  • Staff training and development
  • Employee onboarding
  • Office management
  • Operations management
  • Scheduling and calendar management
  • Event coordination

Timeline

Coordinator of Member Engagement

Jesse Murnane
07.2024 - Current

Business Owner/Bakery

Self-employeed
05.2020 - Current

Business Owner/Flower Gift Shop

Self-employeed
02.2016 - 06.2023

Office Manager

Atkinson Scrap Metal
10.2009 - 04.2014

High School Diploma -

Beekmantown Central High School

Associate of Science - Clinical Psychology

Herkimer Community College

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Janetta Hunter