Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janette Ayala-Silva

Williamsburg,VA

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

7
7
years of professional experience

Work History

Manager

La Tolteca
07.2020 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully selected, trained, and supervised staff.

Waitress

La Tolteca
07.2016 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.

Substitute Teacher

Institute For Dance
08.2016 - 06.2018
  • Monitored student performance and provided feedback to inform instruction.
  • Collaborated with colleagues to develop innovative approaches to teaching.

Education

High School Diploma -

Jamestown High School
Williamsburg, VA
06.2020

Skills

  • Strategic Planning
  • Team Leadership
  • Schedule Preparation
  • Complex Problem-Solving

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Manager

La Tolteca
07.2020 - Current

Substitute Teacher

Institute For Dance
08.2016 - 06.2018

Waitress

La Tolteca
07.2016 - Current

High School Diploma -

Jamestown High School

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Janette Ayala-Silva