Janette Ayala-Silva
Williamsburg,VA
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Manager
La Tolteca
07.2020 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully selected, trained, and supervised staff.
Waitress
La Tolteca
07.2016 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Substitute Teacher
Institute For Dance
08.2016 - 06.2018
- Monitored student performance and provided feedback to inform instruction.
- Collaborated with colleagues to develop innovative approaches to teaching.
Education
High School Diploma -
Jamestown High School
Williamsburg, VA06.2020
Skills
- Strategic Planning
- Team Leadership
- Schedule Preparation
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Manager
La Tolteca
07.2020 - Current
Substitute Teacher
Institute For Dance
08.2016 - 06.2018
Waitress
La Tolteca
07.2016 - Current
High School Diploma -
Jamestown High School
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