Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Manager
La Tolteca
07.2020 - Current
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully selected, trained, and supervised staff.
Waitress
La Tolteca
07.2016 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Substitute Teacher
Institute For Dance
08.2016 - 06.2018
Monitored student performance and provided feedback to inform instruction.
Collaborated with colleagues to develop innovative approaches to teaching.
Senior Director, Program Management & Business Systems at Commonwealth of VASenior Director, Program Management & Business Systems at Commonwealth of VA