Dependable professional with strong communication skills and a focus on student engagement. Skilled in conflict resolution and fostering positive interactions, ready to support classroom dynamics and enhance student learning environments.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Substitute classroom Aid
TCOE
Visalia, California
09.2025 - Current
Supported lead teacher in daily classroom activities and lesson implementation.
Monitored student behavior and facilitated positive interactions among peers.
Organized classroom supplies and maintained a tidy learning environment.
Implemented safety protocols during indoor and outdoor activities.
Supported lead teacher with daily classroom activities.
Monitored students to observe behavior, enforce rules, and maintain safety.
Assisted with or led story time by reading books to children.
Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
Maintained daily records of activities, behaviors, meals, and naps.
Sales Representative Team Leader
Metro by T-Mobile
Visalia, California
08.2017 - 09.2020
Led a team of sales representatives to achieve daily sales targets.
Trained new team members on product knowledge and sales techniques.
Managed inventory levels to ensure product availability for customers.
Resolved customer inquiries and complaints promptly to enhance satisfaction.
Resolved customer complaints promptly and professionally.
Administrative Manager
Water drops car wash
Tulare, California
08.2015 - 06.2017
Supervised staff training and development to enhance service quality.
Managed daily operations of car wash facility to ensure efficient workflow.
Coordinated scheduling for employees to optimize coverage during peak hours.
Implemented inventory management systems to track supplies and equipment usage.
Developed customer service protocols to improve client satisfaction and retention.
Oversaw compliance with health and safety regulations in the workplace.
Facilitated communication between departments to streamline processes and information flow.
Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
Education
High School Diploma -
Tulare Union High School
Tulare, CA
06-2011
Some College (No Degree) - Child Development
College of The Sequoias
Visalia, CA
Some College (No Degree) - Medical assistant
Visalia Adult School
Visalia, CA
Skills
Conflict resolution
Communication skills
Student engagement
Problem solving
Behavior monitoring
First Aid/CPR
Friendly, positive attitude
Dependable and responsible
Team collaboration
Nurturing environment
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
Child development assistant certificate college of the sequoias 2014